Markos Rainford
Groveland,Florida
Summary
HVACR technician trained in air conditioning heating and refrigeration. Proficient in schematic interpretation, duct board fabrication, and electrical and mechanical troubleshooting for AC/DC circuits and control systems. Experienced installing and servicing gas and hydronic heating, heat pumps, and ductless systems with focus on system performance and efficiency.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Grocery Replenishment Specialist
Publix Super Markets Inc
Clermont, Florida
10.2020 - Current
- Monitored inventory levels and flagged low stock for prompt replenishment.
- Ensured accurate inventory levels and replenished stock to meet demand.
- Guided customers in locating products and provided information on item availability.
Grocery Manager
Publix Super Markets Inc
Clermont, Florida
03.2019 - 10.2020
- Oversaw daily operations of the store including opening and closing procedures.
- Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
Assistant Grocery Manager
Publix Super Markets Inc
Clermont, Florida
10.2015 - 03.2019
- Supported store managers with scheduling, task planning, and shift coverage.
- Trained associates on customer service, safety, and department procedures.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Grocery Team Leader
Publix Super Markets Inc
Clermont, Florida
10.2013 - 10.2015
- Provided feedback and coaching to team members, supporting their performance growth and development.
- Fostered open communication channels, leading to enhanced team morale and resolution of concerns.
- Assisted customers in locating products and fulfilling special requests, enhancing the overall shopping experience.
Grocery Replenishment Specialist
Publix Super Markets Inc
Groveland, Florida
09.2012 - 10.2013
- Maintained accurate inventory levels and replenished stock regularly.
- Reconciled discrepancies between physical inventories and computer records.
- Assisted customers with product location and item availability questions.
Grocery Clerk
Publix Super Markets Inc
Groveland, Florida
10.2011 - 09.2012
- Guided customers to merchandise, providing detailed product information and accurate pricing.
- Received and unloaded products, verifying order accuracy and inspecting for damage.
- Stocked shelves and rotated merchandise to maintain product freshness.
Front Service Clerk
Publix Super Markets Inc
Groveland, Florida
04.2011 - 10.2011
- Assisted Publix customers with carryout, bagging, and friendly front-end service.
- Maintained clean front service areas, sidewalks, and checkout surroundings.
- Followed Publix service standards while supporting smooth customer flow.
Education
Diploma - HVACR Technician
Universal Technical Institute
Orlando, FL11-2026
Skills
- Inventory management
- Inventory analysis
- Product knowledge
- Attention to detail
- Time management
- Complex task execution
- Problem solving
- Critical thinking
- Team collaboration
- Written and verbal communication
- Active listening
- Adaptability and flexibility
Certification
- EPA 608 Universal
- OSHA 10 Certification
- NATE Core Certified
- R410a Safety Certified
- ESCO Gas Heat Employment Ready
- ESCO Air Conditioning Employment Ready
- ESCO Heat Pump Employment Ready
- ESCO Electrical Employment Ready
Accomplishments
- Student of the Course 7x
-Air Conditioning Systems HV10-004
-Heating Systems HV10-005
-Indoor Air Funamentals HV10-006
-Heating Systems II HV10-007
-Air Conditioning Systems II HV10-008
-Construction Codes & EPA HV10-009
-Alternative Heating Systems HV10-010 - Director's List
-Heating Systems HV10-005
-Indoor Air Funamentals HV10-006
-Heating Systems II HV10-007
-Air Conditioning Systems II HV10-008
-Construction Codes & EPA HV10-009
-Alternative Heating Systems HV10-010
-NATE Core & Building Mgmt HV10-011
-Commercial Refrigeration HV10-012
-Commercial Refrigeration HV10-013
Timeline
Grocery Replenishment Specialist
Publix Super Markets Inc
10.2020 - Current
Grocery Manager
Publix Super Markets Inc
03.2019 - 10.2020
Assistant Grocery Manager
Publix Super Markets Inc
10.2015 - 03.2019
Grocery Team Leader
Publix Super Markets Inc
10.2013 - 10.2015
Grocery Replenishment Specialist
Publix Super Markets Inc
09.2012 - 10.2013
Grocery Clerk
Publix Super Markets Inc
10.2011 - 09.2012
Front Service Clerk
Publix Super Markets Inc
04.2011 - 10.2011
Diploma - HVACR Technician
Universal Technical Institute