Markquell Robertson
Grand Prairie,TX
Summary
Results-oriented operations professional with over 10 years of warehouse and production experience. Expertise in quality assurance, issue resolution, and training personnel. Skilled in project management and production scheduling, driving efficiency and ensuring high standards. Holds a Bachelor of Science in Business Administration with a concentration in Organizational Leadership.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Fullfillment Associate/Team Leader
Amazon
Dallas, TX
04.2016 - Current
- Filled production lines based on warehouse needs for timely order fulfillment
- Collaborated with team members to optimize distribution operations and productivity
- Delegated tasks to staff associates to streamline workflow.
- Trained new associates on safety protocols and operational procedures.
- Unloaded and loaded trucks to sustain continuous workflow and meet production demands
Recieving Associate
Burlington Stores
Cedar Hill, TX
03.2016 - 08.2021
- Facilitated daily receiving operations, improving stock availability
- Ensured inventory accuracy and organization, contributing to operational standards
- Trained new associates on inventory processes, enhancing quality and efficiency
Night Manager
Tom Thumb
Dallas, TX
01.2013 - 03.2016
- Resolved customer service issues promptly, maintaining high satisfaction and quality standards
- Managed inventory by preparing supplies and ordering items, ensuring stock availability for smooth operations
- Trained new stockers on stocking techniques and time management, enhancing overall operational efficiency
Education
Business Administration - Bachelor's degree
Southern New Hampshire University
Manchester, NH 10.2022 - 05.2026
Skills
- Warehouse management experience
- Distribution operations
- Loading and unloading
- Productivity enhancements
- Warehouse systems
- Microsoft Excel
- Computer skills
- Employee training
- Team management
- Motivational leadership
- Ethical leadership
- Multitasking
Timeline
Business Administration - Bachelor's degree
Southern New Hampshire University
10.2022 - 05.2026
Fullfillment Associate/Team Leader
Amazon
04.2016 - Current
Recieving Associate
Burlington Stores
03.2016 - 08.2021
Night Manager
Tom Thumb
01.2013 - 03.2016