Mark Robert Keith
St. Petersburg,FL
Summary
Dynamic professional with extensive experience at Curaleaf, excelling in employee supervision and client relationship management. Proven track record in mentoring teams and optimizing operations, driving significant improvements in performance. Skilled in transaction verification and problem-solving, committed to fostering a collaborative environment that aligns with organizational goals.
Overview
12
12
years of professional experience
Work History
Lead Associate
Curaleaf
08.2022 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Provided administrative support to principal in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts.
- Coordinated weekly meetings for internal and external groups.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Assisted with new hire processing and existing training programs.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Warehouse Manager
Blue Shift 9
02.2020 - 08.2022
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Collaborated with manufacturing and supply chain management.
- Promoted brand at industry events and through ongoing networking efforts.
Server/Bartender
Ciccio Restaurant Group
01.2013 - 06.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Winery Worker
Chateau Boswell
08.2017 - 11.2017
- Installed and maintained trellises for proper vine development.
- Removed weak and diseased shoots from vines to improve space and resource availability for healthy shoots to grow.
- Planned new vines of target varieties with adequate spacing and drainage for long-term production.
- Supported vineyard operations through lifecycle of vines from spring pruning to fall harvests.
Education
High School Diploma -
Northeast High School
ST PETERSBURG FL05-2007
Skills
- Transaction verification
- Employee supervision
- Staff training
- Operations management
- Report writing
- Client relationship management
- Teamwork and collaboration
- Problem-solving
- Decision-making
Timeline
Lead Associate
Curaleaf
08.2022 - Current
Warehouse Manager
Blue Shift 9
02.2020 - 08.2022
Winery Worker
Chateau Boswell
08.2017 - 11.2017
Server/Bartender
Ciccio Restaurant Group
01.2013 - 06.2021
High School Diploma -
Northeast High School
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