Nicole Carroll
Westchester,IL
Summary
Resourceful Lead Associate recognized for ability to complete tasks with high productivity and efficiency. Skilled in team leadership, process optimization, and project management. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and successful team collaboration.
Overview
19
19
years of professional experience
Work History
Lead Associate
Tractor Supply Company
Eaton, OH
06.2022 - Current
- Developed and maintained a strong customer service focus to ensure client satisfaction.
- Created and implemented strategies for improving customer relations, increasing sales, and reducing costs.
- Identified potential opportunities to increase efficiency in the workplace.
- Managed daily operations of the store, including staffing, scheduling, inventory control, merchandising, and customer service activities.
Lead Associate
Dollar General Store
West Manchester, OH
02.2018 - 05.2022
- Developed relationships with vendors in order to negotiate better pricing for products sold in-store.
- Monitored and coached team on routine tasks critical to day-to-day operations.
- Supervised team of employees, delivering mentoring, continuous training, and guidance in job challenges.
- Removed clutter, straightened shelves and wiped down counters to maintain clean, welcoming environment.
88Mike Truck Driver
Army National Gaurd
Piqua, Ohio
02.2006 - 02.2012
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
Education
Bachelor of Arts - Business Administration And Management
University of South Carolina - Columbia
Columbia, SC05-2004
Skills
- Staff Training
- File Maintenance
- Client Relationship Management
- Transaction Processing
- Operations Management
- Transaction verification
Timeline
Lead Associate
Tractor Supply Company
06.2022 - Current
Lead Associate
Dollar General Store
02.2018 - 05.2022
88Mike Truck Driver
Army National Gaurd
02.2006 - 02.2012
Bachelor of Arts - Business Administration And Management
University of South Carolina - Columbia
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