Mark S Leon

A challenge drawing on my strengths in Administrative Services, Human Resources, Labor Management, and triage for Veterans, and their families.

• Employee relations regulations, principles, and practices
• Employee rights, privileges, and obligations
• Collective bargaining agreements
• Grievance and appeal processes and regulations
• Federal labor-management relations laws, policies, regulations, and precedents
• Performance management concepts, principles, and practices
• Pay administration regulations, principles, and practices.
• Employee benefits concepts, principles, and practices
• Conflict resolution and negotiation techniques
• Leave administration principles and practices.

• Knowledge of federal labor laws, collective bargaining, and labor relations to plan, organize, investigate, and decide whether there has been a violation of the National Labor Relations Act and how to process representation cases.
• Demonstrated ability for effective oral and written communication.
• Demonstrated ability to research, compile, and analyze legal information promptly.
• Ability to interact effectively with members of the public, legal, and colleagues.
• Demonstrated familiarity with computer systems and technology.
• Demonstrated ability to effectively manage and organize information.
• Interviewing
• Problem Solving
• Dispute Resolution
• Grievance and Investigations
• Discipline Issues
• Diversity Management
• Employee Relations
• Labor Law and Policy
• Employee Maximization
• Claims and Administration

• Benefits Resources
• VA Benefits/Supplemental Security Income (SSI)/Social Security Disability Income (SSDI)
• Veterans Assistance
• Employment Opportunities
• Housing Assistance
• Life Skills Training
• Women and Minority Programs
• Construction Employment Initiative
• Vocational Rehabilitation and Employment (VR&E)

• Employee Assistance Program & Reference Materials
• Health & Wellness
• Childcare Subsidy
• Childcare & Parenting
• Dependent Care
• Leave & Workplace Flexibilities

2015, Empire State College (SUNY), Business Management & Economics/Human Resource Management, Human Resource Management, Alternative Dispute Resolution, Diversity in the Workplace, Benefits and Services, Staffing, Training and Development, Finance, Accounts Receivable/Accounts Payable, Labor Studies, Great Lakes Region, Buffalo, New York, Labor Law, Employment Law, Labor Relations, Labor History, Collective Bargaining, Contract Administration, Unions and Diversity, Physiology of Communications, Occupational Stress, University of Pennsylvania Law School - An Introduction to American Law, MINDEDGE Learning - Microsoft Office Fundaments, Human Resource Fundamentals, and Veterans Career Advantage, Telecommunications Specialist, Communications Technology, Safety, Human Relations, Career Advisor, Supervision & Management, Leadership, US Air Force Recruiting Specialty, Career Advisor, Safety Advisor, Disaster Preparedness, 07/1998 AM-PM Administrative Management Postmaster #13560-00, 05/1998 Delivery Confirmation #44515-03, 10/1996 Risk Avoidance & Safe Work Behavior #16511-94, 01/1995 Standard Training Program for City Carrier #44502-00, 09/1994 Introduction to Postal Management #11561-00, 09/1993 Career Basic for Career Employees #14514-00, 09/1993 All Powered Introduction Orientation #43513-30, 05/1993 Mail Handler Academy Skills Training #23N30-95, 05/1993 Mail Handler Academy Craft Training #23N30-90, New York State Environmental Safety and Fire Safety, Motorola Corporation - Statistical Multiplexing, Digital Sharing Devices, Modem Technology, Protocol Interfacing, High-Speed Digital Links, Dial Back-up & Dual Dial Restore, Network Redundancy, Digital Network Communications System (DNCS) network analysis., Unisys Corporation - Distributed Communications Processors (DCA) Terminal Multiplexing, Controllers and Workstations, Personal Computers, Personal Computer Interfaces (UDLC & STEP), Local Area Networks, Wide Area Networks.

• U.S. Postal Service - Letter of Appreciation for aiding distressed patrons in need.
• Empire of America - American Institute of Banking for dedication to service.
• U.S. Air Force - Commendation Medal for Meritorious Service, Outstanding Unit award, Good Conduct Medal (Two Oak Leaf Clusters), President of Airmen Council.

• National Association of Letter Carriers (NALC)
• American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)
• Active Neighborhood Watch Programs
• American Red Cross donor program
• American Institute of Banking Board/Committee member
• Empire of America Employee Club Board & Committee member
• Certified Umpire with affiliations for National Federation of State High Schools Association (NFSHSA), Amateur Softball Association (ASA), New York State Public High School Athletic Association (NYSPHSAA), National Notary Association (NNA)

Buffalo, New York

Human Resource/Labor Management