Summary
Overview
Work History
Skills
Timeline
GeneralManager

Markus Astorga

Las Cruces,NM

Summary

I put the team and others ahead of myself. I feel this is how I can find out how to help the most. I'm a fast learner and willing to step-up. Some skills I have is customer service, using power tools, carpentry, plumbing, landscape, electrical. I'm currently studying for my Comptia Network + certification

Overview

15
15
years of professional experience

Work History

Maintenance Technician

LC Properties
09.2019 - 11.2023
  • Performed routine inspections and maintenance tasks on equipment to optimize performance and prevent breakdown
  • Troubleshooted and repaired electrical, mechanical, carpentry, and plumbing issues promptly to minimize downtime and disruptions
  • Implemented preventative maintenance procedures to enhance longevity and efficiency
  • Collaborated with team members to help identify and address work task issues
  • Demonstrated proficiency with power tools and extensive repair knowledge

Dietary Supervisor

Welbrook Transitional Rehab
02.2018 - 09.2019
  • Utilized Point Click Care for dietary changes and updates
  • Demonstrated experience in hospital, skilled nursing facilities
  • Monitored patient food intake and adhered to prescribed diets
  • Scheduled and prepared meals, following recipes and calculating group food quantities
  • Constructed menus, managed food cost budgeting, and handled purchasing
  • Implemented inventory control measures, ensuring department areas and equipment were maintained in a safe and sanitary manner
  • Created job descriptions and oversaw food production and guest service
  • Tailored recipes to meet complex dietary requirements

Food Service Director

Jardin De Los Ninos
08.2014 - 02.2018
  • Executed temperature logs, product ordering, and supplies for kitchen and staff
  • Formulated short and long term financial and operational strategies for the facility
  • Ensure adherence to C.Y.F.D policies and procedures
  • Monitored and regulated food and labor quality
  • Oversaw weekly inventory and placed all inventory orders
  • Successfully completed the CYFD Child Nutrition Class

Apple Tech Support

Volt Solutions
07.2011 - 09.2014
  • Managed a high volume of up to 20-30 calls per day, providing exceptional technical support for apple products
  • Successfully troubleshooted software issues, ensuring smooth operation for customers
  • Stayed up to date on the latest designs and software updates to provide accurate information to customers
  • Assisted customers in selecting merchandise based on their individual needs and preferences
  • Confirmed and implemented appropriate changes to resolve customer problems and account issues
  • Informed customers about sales and promotions to enhance their overall experience
  • Efficiently managed a wide variety of customer service calls, resolving issues promptly and effectively

Maintenance Technician

Hotel Encanto
06.2008 - 07.2011
  • Worked in all aspects of cleaning, maintenance, and safety procedures
  • Carpet cleaning, floor care, trash removal
  • Replaced light switches, fixtures, garbage disposals, thermostats
  • Drywall repair, painting (walls, patch repairs, hallways, etc) Tile work for a new area needing to be done or repair/replace
  • Checking electrical appliances replace if needed
  • Made adjustments and minor repairs to heating, cooling, ventilation, electrical systems
  • Plumbing clear drains and fix bathroom fixtures if needed
  • Mow, trim lawns and shrubbery, using mowers, trimmers, and clear debris from grounds

Skills

  • Preventive Maintenance
  • Problem solving ability
  • Building Maintenance
  • Mechanical Troubleshooting

Timeline

Maintenance Technician

LC Properties
09.2019 - 11.2023

Dietary Supervisor

Welbrook Transitional Rehab
02.2018 - 09.2019

Food Service Director

Jardin De Los Ninos
08.2014 - 02.2018

Apple Tech Support

Volt Solutions
07.2011 - 09.2014

Maintenance Technician

Hotel Encanto
06.2008 - 07.2011

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