Markus Contreras
Miami,FL
Summary
Experienced with psychological assessments, therapeutic interventions, and patient care. Utilizes evidence-based practices to support mental health treatment and improve patient outcomes. Knowledge of cognitive-behavioral techniques and patient-centered therapy approaches.
Overview
7
7
years of professional experience
Work History
Student Intern
Mental Health of Miami
01.2024 - 12.2024
- Developed customized treatment plans for clients, addressing their unique psychological needs and goals.
- Implemented cognitive-behavioral techniques tailored towards each client''s specific symptomatology while monitoring progress throughout treatment duration.
- Enhanced patient well-being through the integration of mindfulness-based interventions and relaxation techniques into therapeutic sessions.
- Conducted thorough psychological assessments using various testing methods to provide accurate diagnoses and inform treatment strategies.
Clinical Psychology Intern
Oneness Therapeutic Center
12.2024 - Current
- Utilized various psychometric tools to assess patients'' cognitive abilities, emotional functioning, and personality traits, providing valuable insights into their psychological profiles.
- Improved patient outcomes by implementing evidence-based therapeutic interventions in individual and group sessions.
- Conducted diagnostic assessments and formulated diagnoses, ensuring accurate identification of mental health disorders and appropriate treatment planning.
- Participated in weekly supervision meetings with licensed psychologists to discuss cases and receive feedback on performance improvement areas.
Lead Server
Tap 42
01.2023 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Increased sales significantly by upselling higher-end products to customers.
Lead Server & Bartender
Brimstone Woodfire Grill
03.2019 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
The Cheesecake Factory Restaurant
12.2017 - 01.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Master's Licensed Mental Health Counselor - Psychology
Carlos Albizu University
12-2024
Skills
- Mental health wellness
- Professional communication
- Diagnosis formulation
- Multicultural competence
- Counseling
- Treatment Planning
- Compliance
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Clinical Psychology Intern
Oneness Therapeutic Center
12.2024 - Current
Student Intern
Mental Health of Miami
01.2024 - 12.2024
Lead Server
Tap 42
01.2023 - Current
Lead Server & Bartender
Brimstone Woodfire Grill
03.2019 - 01.2023
Server
The Cheesecake Factory Restaurant
12.2017 - 01.2019
Master's Licensed Mental Health Counselor - Psychology
Carlos Albizu University
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