Markus Corado
Verplanck,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Crisis Text Counselor
Crisis Text Line
07.2023 - Current
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Engaged clients in conversation to determine feelings and apprehensions.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Determined clients' risk of self-harm or other dangerous behaviors.
Stocker
Walmart
07.2020 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Restaurant Busser
The Factoria
09.2018 - 01.2019
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
Associate of Science - Psychology
Mercy College
Dobbs Ferry, NY01.2024
Skills
- Behavior Monitoring
- Crisis Intervention
- Needs Assessment
- Care Planning
- Mental Health Support
- Crisis Response
Timeline
Crisis Text Counselor
Crisis Text Line
07.2023 - Current
Stocker
Walmart
07.2020 - Current
Restaurant Busser
The Factoria
09.2018 - 01.2019
Associate of Science - Psychology
Mercy College
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