Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Markus Sargent

Mandan,ND

Summary

Dynamic and compassionate Behavior Health Technician with experience at Dacotah Foundation, skilled in crisis intervention and documentation. Proven ability to enhance patient independence and advocate for client needs, while maintaining professional boundaries. Adept at fostering therapeutic environments and supporting mental health initiatives, ensuring safety and well-being for all patients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Behavior Health Technician

Dacotah Foundation
02.2023 - Current
  • Assisted in implementing behavioral intervention plans under supervision.
  • Monitored patient behavior and reported observations to healthcare team.
  • Supported patients in daily living activities to enhance independence.
  • Maintained a safe and therapeutic environment for patients at all times.
  • Documented patient progress and response to interventions accurately.
  • Engaged patients in structured recreational activities to promote social skills.
  • Participated in training sessions to enhance knowledge of mental health practices.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
  • Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
  • Taught clients how to complete basic household chores and prepare food.

Salesperson

PepsiCo
03.2020 - 02.2023
  • Executed daily sales strategies to enhance product visibility and drive brand loyalty.
  • Developed strong relationships with customers, providing tailored solutions and addressing inquiries effectively.
  • Collaborated with team members to optimize inventory management and streamline order fulfillment processes.
  • Adapted quickly to changing market conditions, ensuring alignment with promotional campaigns and seasonal trends.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Cashier

Siminsons Gas Station
01.2018 - 01.2020
  • Processed customer transactions efficiently and accurately at point-of-sale system.
  • Maintained cleanliness and organization of checkout area for optimal customer experience.
  • Assisted customers with product inquiries, providing knowledgeable support to enhance satisfaction.
  • Managed cash register operations, ensuring accurate cash handling and balanced drawers daily.

Education

General Studies

Mandan High School
Mandan, ND
05.2008

Skills

  • Professional boundaries
  • Self-awareness
  • Security procedures
  • Documentation skills
  • Substance abuse experience
  • Infection control
  • Mental health support
  • Client transportation
  • Crisis intervention

Certification

CPR

FIRST AID

MENTAL HEALTH BEHAVIORAL AID

FOOD SAFETY

CRISIS PREVENTION

Timeline

Behavior Health Technician

Dacotah Foundation
02.2023 - Current

Salesperson

PepsiCo
03.2020 - 02.2023

Cashier

Siminsons Gas Station
01.2018 - 01.2020

General Studies

Mandan High School

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Markus Sargent