PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline

MARKUS THOMPSON

Uber
Milwaukee,WI
1
Certification
12
years of professional experience

Detail-oriented transportation professional experienced in operating commercial vehicles and navigating busy routes under various weather conditions. Focused on delivering reliable service while supporting student riders and responding to real-time assignments. Committed to enhancing campus community safety through effective communication and attentive service.

Work History

Equipment Operator I

1 Year 8 Months
City of Milwaukee | 02.2025 - Current
  • Operate commercial vehicles including sweepers, packers, salt trucks, and roll-offs.
  • Conduct routine inspections, perform basic repairs, and adjust hydraulics to ensure safe equipment operation.
  • Performed duties in various weather conditions to ensure operational continuity. while maintaining focus and safety.
  • Deliver courteous service to residents while accurately documenting all operations.

Rideshare Driver

11 Years 7 Months
Uber | 03.2015 - Current
  • Delivered safe, reliable transportation to riders across Milwaukee and surrounding areas, enhancing overall customer satisfaction.
  • Maintain high customer ratings for professionalism, courtesy, and responsiveness.
  • Navigate complex traffic patterns and optimize routes using real-time GPS systems.
  • Supported riders with accessibility needs, ensuring a comfortable and inclusive experience.
  • Ensured vehicle cleanliness and operational readiness for continuous service, contributing to a positive rider experience.

Driver

1 Year 4 Months
Durham School Services | 09.2023 - 01.2025
  • Transported students safely across assigned routes while maintaining a positive, respectful environment.
  • Adapted routes and schedules to ensure timely student transportation during unexpected changes.
  • Conducted daily vehicle safety inspections and implemented strategies to minimize risks and enhance safety.
  • Partnered with school staff and parents to address and support diverse student needs effectively.

Manager / AV Technician

3 Years 6 Months
E.M. Entertainment | 01.2020 - 07.2023
  • Led youth-centered events and facilitated workshops that enhanced participant communication and leadership skills.
  • Coordinated logistics and audiovisual setup while overseeing staff to ensure smooth event execution.
  • Developed strategic marketing plans to enhance brand visibility and audience engagement.
  • Led cross-functional teams to execute large-scale entertainment projects efficiently.
  • Implemented process improvements that streamlined operations and reduced costs.

Supervisor

1 Year 4 Months
Macy’s Distribution Center | 08.2018 - 12.2019
  • Supervised team of 15+, coordinating logistics to ensure smooth operations in fast-paced environment.
  • Encouraged safety protocols among team members to enhance workplace security.
  • Oversaw daily operations to ensure timely and accurate order fulfillment.
  • Trained and mentored team members on best practices and safety protocols.
  • Implemented process improvements that enhanced workflow efficiency and reduced downtime.

Ophthalmic Technician

11 Months
Houston Eye Doctor | 11.2018 - 10.2019
  • Delivered client-focused care while maintaining accurate medical records to ensure comprehensive patient data.
  • Enhanced workflow in high-volume clinical settings by streamlining processes and supporting team operations.
  • Conducted comprehensive eye examinations to assess patient vision and eye health.
  • Utilized diagnostic equipment including tonometers, autorefractors, and OCT machines for accurate assessments.
  • Assisted in the preparation and execution of various ocular surgeries, ensuring adherence to protocols.

Education

- Process Technology

Houston Community College | Houston, TX

Dean’s List, Men of Honor, Phi Theta Kappa, Sigma Alpha Pi, Iota Phi Theta Fraternity Inc.

  • Dean's List [Fall 2020]

Skills

Vehicle operations
Passenger Safety
Vehicle Inspections
Route Optimization
Operational Planning
Customer Service
Time Management
Team Training
Stakeholder Communication
Microsoft Office
Google Drive
Conflict Resolution

Certification

Adult First Aid & CPR – American Red Cross, Class B CDL with Air Brakes

Personal Information

Driving License: Class B CDL with Air Brakes

Timeline

Equipment Operator I

City of Milwaukee
02.2025 - CurrentRead More

Driver

Durham School Services
09.2023 - 01.2025Read More

Manager / AV Technician

E.M. Entertainment
01.2020 - 07.2023Read More

Ophthalmic Technician

Houston Eye Doctor
11.2018 - 10.2019Read More

Supervisor

Macy’s Distribution Center
08.2018 - 12.2019Read More

Rideshare Driver

Uber
03.2015 - CurrentRead More

Houston Community College

from Process Technology
Read More
MARKUS THOMPSON