Markus Ward
Ephrata
Summary
Reliable and adaptable professional with positive, upbeat tone, well-suited for hands-on technical roles. Possesses foundational understanding of electrical systems and mechanical troubleshooting, along with technical skills in equipment maintenance and repair. Capable of ensuring optimal equipment performance and minimizing downtime. Ready to use and develop technical skills and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Field Service Technician
Praetorian Power Protection
11.2023 - Current
- Debugged software malfunctions using advanced diagnostic tools, enhancing user experience and system reliability.
- Developed training materials, facilitating knowledge transfer and reducing support ticket volume for IT departments.
- Conducted hands-on workshops utilizing interactive software, boosting proficiency and user engagement.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Followed safety procedures to avoid injuries in field.
Engineer
Icicle Seafoods
09.2020 - 09.2021
- Conducted thorough research to inform design decisions and drive project success.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Performed complex calculations to analyze and optimize engineering processes.
- Developed comprehensive engineering documents for all work that was preformed
Commercial Fishing Vessel Deckhand
Kaldestad Fisheries
09.2017 - 09.2020
- Displayed strong interpersonal skills by communicating effectively with captains, supervisors, and crew members to address concerns and coordinate activities on deck.
- Contributed to sustainable fishing practices by adhering to regulations and guidelines for catch quotas.
- Prioritized personal safety along with fellow crew members'' wellbeing by following established protocols regarding protective gear usage, hazard awareness, and injury prevention.
- Assisted in navigating the vessel during difficult weather conditions for safer operations at sea.
- Helped preserve the quality of caught fish through proper handling techniques during storage and transport processes.
Education
High School Diploma -
Meadowdale High School
Lynnwood, WA06-2017
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Valid Driver's license
- Power tools operation
- Heavy lifting
- Safety assessment
- Tool management
- Vehicle maintenance
Timeline
Field Service Technician
Praetorian Power Protection
11.2023 - Current
Engineer
Icicle Seafoods
09.2020 - 09.2021
Commercial Fishing Vessel Deckhand
Kaldestad Fisheries
09.2017 - 09.2020
High School Diploma -
Meadowdale High School
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