Mark W Ludwig
Sparks,NV
Summary
Dedicated sales representative for the precast concrete industry with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand of all those I represent. Along with strong customer relations I believe in building strong team relationships with the team members of all those I represent. I develop work flow towards each companies' processes avoiding any adjustments.
Overview
33
33
years of professional experience
Work History
Owner
MWL Industrial Sales, LLC
06.2017 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
Northwest Sales Manager
Press-Seal Gasket
01.2016 - 05.2017
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Operations Manager/ Northwest Sales Manager
J-K Polysource, Inc.
02.2004 - 01.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
Northwest Sales Manager
J-K Polysource, Inc.
02.2001 - 02.2004
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Operations Manager
Ramsource, Inc.
02.1996 - 02.2001
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Production Worker
J-K Polysource, Inc.
10.1993 - 02.1996
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Inspected and adjusted work performed to meet expectations.
Production Worker
Hamilton Kent Of Sparks
01.1991 - 10.1993
- Inspected and adjusted work performed to meet expectations.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assembled and tested various products to meet production requirements and quality control standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
Skills
- Customer Relations
- Relationship Building
- Project Management
- Operations Management
- Strategic Planning
- Quality Management Systems
- Teamwork and Collaboration
- Team Leadership
- Customer Service Management
- Goal Setting
- Customer Retention
Affiliations
- Concrete Sealants Inc.
- Elk River Machine Co.
- M.A. Industries, Inc.
- Precise Forms, Inc.
- Western States Steel Corp.
Timeline
Owner
MWL Industrial Sales, LLC
06.2017 - Current
Northwest Sales Manager
Press-Seal Gasket
01.2016 - 05.2017
Operations Manager/ Northwest Sales Manager
J-K Polysource, Inc.
02.2004 - 01.2016
Northwest Sales Manager
J-K Polysource, Inc.
02.2001 - 02.2004
Operations Manager
Ramsource, Inc.
02.1996 - 02.2001
Production Worker
J-K Polysource, Inc.
10.1993 - 02.1996
Production Worker
Hamilton Kent Of Sparks
01.1991 - 10.1993
Similar Profiles
James M. MillerJames M. Miller
Industrial Sales Engineer at Diamond Industrial Sales, LLCIndustrial Sales Engineer at Diamond Industrial Sales, LLC
Anna Kay WheelisAnna Kay Wheelis
Office Assistant / Front Desk Receptionist at BC Industrial Sales LLCOffice Assistant / Front Desk Receptionist at BC Industrial Sales LLC
Tyler DeCapotTyler DeCapot
Director of Environmental, Health and Safety at Universal Industrial SalesDirector of Environmental, Health and Safety at Universal Industrial Sales