Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Marla Conway

Marla Conway

Summary

Enthusiastic teacher effective at providing quality instruction and fostering a positive learning environment for all students.

Overview

11
11

Taught within the St. Louis City and County Public Schools

Work History

Work From Home Customer Service Representative

Arise
Miramar, FL
03.2016 - 09.2016
Answered incoming calls from Comcast customers regarding their cable accounts.  Added and removed services, made a promise to pay arrangements, accepted payment and restored service, opened and canceled accounts.

Work From Home Associate

Sitel
Nashville, TN
04.2014 - 11.2015
I would service inbound calls. Calls may involve billing inquiries, an account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients came from various industries such as financial services, telecommunications, retail, hospitality and health care.

Education

Bachelor of Arts - Elementary Education

Harris Stowe State College
1977

Customer Service

Capella Learning and CareerBuilder
2017

Skills

  • Missouri Teaching Certificate with Elementary Education endorsement
  • ​Learning assessments
  •  Critical thinker
 
  • Fluent in English
  • Flexible and adaptive
  • Urban public schools background

Affiliations

LinkedIn

Timeline

Work From Home Customer Service Representative

Arise
03.2016 - 09.2016

Work From Home Associate

Sitel
04.2014 - 11.2015

Customer Service

Capella Learning and CareerBuilder

Bachelor of Arts - Elementary Education

Harris Stowe State College
Marla Conway