Enthusiastic teacher effective at providing quality instruction and fostering a positive learning environment for all students.
Overview
11
11
Taught within the St. Louis City and County Public Schools
Work History
Work From Home Customer Service Representative
Arise
Miramar, FL
03.2016 - 09.2016
Answered incoming calls from Comcast customers regarding their cable accounts. Added and removed services, made a promise to pay arrangements, accepted payment and restored service, opened and canceled accounts.
Work From Home Associate
Sitel
Nashville, TN
04.2014 - 11.2015
I would service inbound calls. Calls may involve billing inquiries, an account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients came from various industries such as financial services, telecommunications, retail, hospitality and health care.
Education
Bachelor of Arts - Elementary Education
Harris Stowe State College
1977
Customer Service
Capella Learning and CareerBuilder
2017
Skills
Missouri Teaching Certificate with Elementary Education endorsement