30 years of clinical experience. Proficient Senior Case Manager prepared to bring experience and professional knowledge to new role with room for growth and advancement. Specializing in resource-linked connections, case planning, and team communication. Care Management, Utilization Management, Triage, MSK, and BHCM Health Coaching. History of UM with HLOC for BH/MH complex management. Manage high caseloads and support peers—an excellent communicator and problem solver with a focused, results-oriented approach.
Overview
17
17
years of professional experience
Work History
Sr. Case Manager
Magellan Health Care
San Diego, CA
06.2015 - Current
Provided clinical support and guidance to peers in BHCM and MSK programs.
Achieved cross-training goals while meeting performance metrics in both programs.
Conducted needs assessments and care planning, focusing on risk stratification of members.
Monitored reassessment needs and facilitated transitions across various care settings.
Coordinated care with members' primary care providers and referral sources.
Identified barriers to service access through member consultations and provided necessary assistance.
Collaborated with healthcare teams to enhance care quality, reduce costs, and track patient outcomes.
Developed comprehensive, client-driven case plans with defined short- and long-term objectives.
Clinical Care Manager
Community Research Foundation
San Diego, CA
01.2014 - 07.2015
Liaised between patients and treating psychiatrist, initiating discussions regarding care. Coordinated support services and optimized communication between PSR Staff and patients.
Guided clients in development of skills and strategies for dealing with persistent and chronic mental illness.
Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Utilized data and experience to coordinate patient care and rehabilitation.
Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Documented services and collected required data for evaluation.
Counseled clients or patients individually and in group sessions.
MOSbirt/Consultant MI Trainer/CMH Liaison
Burrell Behavioral Health Center
Springfield, , MO
05.2008 - 12.2013
Lead Clinical assist to MOSBirt SW Regional Director in collaboration with local ER hospital staff to integrate, disseminate memorandum of program completing research, followed by provision of MOSbirt Brief Intervention & referral to treatment.
Provision of Clinical intervention of six FRAMES, Motivational Interviewing sessions.
Worked collaboratively with Local Trauma 1 & 2 -Emergency Rooms and FQHC Facilities.
Behavioral Health Consultant Trainer/Missouri ACA Health Homes, Burrell/Missouri Institute of Mental Health.
MI Trainer to medical staff, FQHC Medical Homes, ER medical Staff.
Community Mental Health Liaison working in collaboration with county judge, jails, courts, police departments.
ACI training with local Green County Sheriffs
Liaison working with local law enforcement, community agencies, treatment providers, and courts to curb high utilization of psychiatric, medical care, law enforcement & community resources.
Education
Some College (No Degree) - ADVANCED MI TRAINING
MINT
Fort Wayne, IN
08.2012
Master of Science - Community Agency Track
Missouri State University
Springfield, MO
05.2002
Skills
DBT and CBT
Mindfulness practices
Motivational interviewing
Internal family systems
Certified case manager
Licensed advanced alcohol and drug counselor
Crisis triage
Crisis intervention expertise
Resource identification and coordination
Interdisciplinary collaboration
Quality assurance controls
Trauma-informed care
Cross-functional teamwork
Organizational skills
Relationship building
Case management tracking
Court-mandated reporting
Stakeholder collaboration
Program development
Leadership experience
Quantitative analysis
Education and Training
other,other
Affiliations
Now days I busy myself with ready Fantasy Saga Novels, and writing. Read a book a week. Belong to writing support club.
Exercise with Yoga and Pilates
Meditate
Previous Honor of being inducted in MINT and training other practitioners in Motivational Interviewing.
Received paid scholarship and received 92 units of Motivational Interviewing