Marla Garza
Professional
San Antonio,TX
Summary
Highly motivated individual skilled in many areas looking forward to joining an organization and successfully collaborating with a team to work at maximum potential increasing profitability proactively.
Overview
16
16
years of professional experience
Work History
Finance Manager
Gillman Subaru
San Antonio, Texas
10.2021 - 02.2022
- Increased finance revenue by 70% correctively processing required documents
- Obtained copies of applicants' credit histories and reviewed paperwork to determine options and opportunities for loan approvals
Maximus Arizona PUA Adjudicator
ManpowerGroup
McAllen, Texas
01.2021 - 10.2021
- Executed claims processing for claims filed to qualify for Pandemic Unemployment Assistance Program (PUA)developed exclusively to assist people during Covid-19 Pandemic.
- Managed claimant status to reach applicable approvals, denials or referrals in need for all potential programs available for qualifications after existing benefits had been exhausted, and
- Handled complaints, grievances and explained all State policies and regulations pertaining to real-time eligibility and procedures that frequently changed
Coordinator of Member /Engagement Manager
Girl Scout Of Greater South Texas
McAllen, TX
04.2019 - 12.2020
- Oversaw sixteen Elementary Schools located in rural and underprivileged areas in South Texas and started a Girl Scout Program to include all girls that were not able to join the program because of the availability of it in their geographical areas or household's financial means and financial situations
- Organized and conducted meetings with all school management from Principal's to Coaches and student parent's for school participation, knowledge, awareness and importance of the program
- Was allowed to meet with all of the the girl's in grades Kinder thru 5th grade during their daily PE classes and organized a Girl Scout Troop within all 16 schools. The curriculum for the year was learning about all aspects of the Solar System
- Increased Girl Scout troop membership by 80%
Finance Director
Acura Of The Rio Grande Valley
San Juan, Texas
03.2006 - 01.2019
- Built and strengthened productive and valuable relationships with all colleagues and created a positive atmosphere of trust within the entire work environment
- Developed strong relationships with all bank loan officers, representatives and buyers
- Proficient in recruiting, interviewing and hiring new employees for finance and sales departments
- Monitored daily financial sales to assist in all strengths as well as weak areas
- Skilled in the interview process of customers and processing all legal forms to complete transactions
- Highly skilled in negotiating with lenders
- Managed day-to-day operations in the finance department as well as other managers to achieve targeted goals
- Consulted with colleagues and employees for the betterment of the store and created effective strategies for time management
- Organized and held meetings, trainings for new procedures and process changes
- Increased profitability in the department by 70% and was highly proficient in collecting all monies due in a timely manner from lenders and customers; responsible for hundreds of thousands of dollars on a daily basis
- Skilled in processing letter's and memo's for the General Managers as well as all other departments
- Experienced and extremely versed and trusted by superiors in interacting with irate costumers (including other employees) and defusing any situation(s)
- Strong ability and authority in having to make a decision profitable and positive to the company when needed
Education
No Degree - Business Administration And Management
University of Texas At Pan American
Edinburg, TXSkills
- Strong Customer Service Skills
- Knowledge of all Policies and Procedures
- Conduct meetings and trainings in any size group or setting
- Staff Recruitment, Hiring and disciplinary procedures
- Extremely organized
- Management of Financial Resources
- Experienced in Microsoft Outlook, Windows, Teams, Excel, PowerPoint, Chrome, Google, Edge, Reynolds and Reynolds and many more
- Research skills
- Prioritizing and assigning, as well as planning daily assignments
- Financial Management and invoice responsibilities
- Highly fluent in English and Spanish and can read, write and communicate in both effectively
- Scheduling
- Effectively processes reports and stays on top of department responsibilities
- Performance reviews
Accomplishments
Achieved many Finance Management certificates and attended Finance School
An extremely successful Customer Relations Manager in charge of over 100 employees, not to mention was authorized to be responsible for all customer relation problems in all departments
Employed as an Eligibility Specialist for the State of Texas for ten years
Completed closing procedures and legal documents home and property finalizations at a Valley Land and Title office for two years
Manager for a large retail company
Timeline
Finance Manager
Gillman Subaru
10.2021 - 02.2022
Maximus Arizona PUA Adjudicator
ManpowerGroup
01.2021 - 10.2021
Coordinator of Member /Engagement Manager
Girl Scout Of Greater South Texas
04.2019 - 12.2020
Finance Director
Acura Of The Rio Grande Valley
03.2006 - 01.2019
No Degree - Business Administration And Management
University of Texas At Pan American
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