Marla Graham
Palmyra,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Titan protection and consulting
Patrick Tavernor
Wentzville, Missouri
06.2026 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored company entrances and exits for unauthorized access
- Patrolled employer property to check doors, alarms, and lighting
- Verified visitor identities and issued temporary access passes
- Responded to alarms, disturbances, and suspicious activity
- Reported incidents to supervisors and local emergency contacts
- Escorted employees and visitors through restricted company areas
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Verified visitor identification before allowing entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily officer reports.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Provided escorts for visitors throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Operated communication systems between officers stationed throughout the facility.
VW fundraising
Scott westhaus
Quincy, IL
01.2024 - 01.2025
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts and closed agreements to maximize profit.
- Negotiated contracts with clients on behalf of the company.
- Identified new potential markets and developed plans for targeting them.
- Coordinated meetings between clients and internal sales staff.
- Supported sales team with lead follow-up and client outreach
- Responded to customer questions about pricing and service terms
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Maintained organized files for accounts, leads, and sales materials
- Created brochures and newsletters to promote products or services.
- Managed a portfolio of accounts to achieve long-term success.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Ensured compliance with sales policies, practices, and legal requirements.
- Acted as a liaison between the customer and cross-functional internal teams.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Updated CRM records with customer notes and pipeline activity
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Education
Quincy Senior High School
Quincy, ILSkills
- Work well under pressure
- Customer relationship management strategies
- Attention to detail
- Conflict resolution
- Critical thinking
- Cultural awareness
- Analytical
- Customer relations
- Issue resolution
- Team building
- Project planning
- Organizational skills
- Data management
- Problem-solving
- Leadership
- Leadership and supervision
- Dependable and responsible
- Analytical and critical thinking
Languages
Spanish
Limited
Vietnamese
Elementary
Timeline
Titan protection and consulting
Patrick Tavernor
06.2026 - Current
VW fundraising
Scott westhaus
01.2024 - 01.2025
Quincy Senior High School