Marla Morales
The Bronx,NY
Summary
Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele. Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.
Overview
22
22
years of professional experience
Work History
Home Health Aide
Cooperative Home Care
The Bronx, NY
09.2012 - 05.2018
- Provided emotional support to patients and families during difficult times, promoting positive atmosphere conducive to healing.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide highest quality of personalized assistance.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Home Health Care Attendant
Christian Community In Action
The Bronx, NY
10.2009 - 07.2012
- Contributed towards better quality of life for terminally ill patients through empathetic end-of-life care.
- Managed supplies inventory efficiently for uninterrupted caregiving operations without compromising quality standards.
- Facilitated successful rehabilitation by guiding patients through prescribed exercises and therapies.
- Enabled smooth transitions between hospital discharge and home-based care by effectively coordinating necessary resources.
- Maintained safe and clean environment for patients, reducing risk of infection or injury.
- Served as reliable liaison between healthcare providers and family members regarding patient updates while maintaining confidentiality at all times.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
Cashier
Pioneer Supermarket
The Bronx, NY
06.1996 - 11.2009
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree -
High School For Violin And Dance
Bronx, NY 05.2001 -
Skills
Client documentation
Medication organization
Meal Preparation
Mobility support
Personal Hygiene Assistance
Patient Care
Bathing Support
[Spanish] Fluency
Toddler Engagement Techniques
Patience and understanding
Infant care expertise
Child Supervision
Timeline
Home Health Aide
Cooperative Home Care
09.2012 - 05.2018
Home Health Care Attendant
Christian Community In Action
10.2009 - 07.2012
No Degree -
High School For Violin And Dance
05.2001 -
Cashier
Pioneer Supermarket
06.1996 - 11.2009
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