Summary
Overview
Work History
Education
Skills
Timeline
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Marlagyia Snow

Marlagyia Snow

Rochester,NY

Summary

Experienced medical professional adept at coordinating surgical procedures and efficiently managing patient schedules. Skilled in facilitating seamless communication between medical teams to ensure optimal patient care. Thrives in high-pressure environments and proficient in utilizing medical scheduling software to streamline operations.

Overview

5
5
years of professional experience

Work History

Surgery Coordinator

Rochester Regional Health System
08.2024 - Current
  • Managed schedules for multiple surgeons within the same facility.
  • Arranged and scheduled surgery and post-operative visits during appropriate timeframe after surgery.
  • Reviewed CPT and ICD codes to check accuracy for billing.
  • Worked with operating facilities to schedule procedures on behalf of surgeons.
  • Advised patients on preparation requirements before undergoing a particular type of surgery.
  • Facilitated communication between surgeons and other healthcare professionals involved in a patient's care plan.
  • Collaborated with insurance companies to verify coverage for surgical procedures.

Physician Support Specialist

University of Rochester, Strong Memorial Hospital
11.2023 - 06.2024
  • Performed variety of clerical and administrative duties pertaining to on-site support.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Reviewed incoming requests from physicians regarding potential surgeries, confirming that they meet eligibility criteria.
  • Maintained the provider's clinic and operating room schedule.
  • Organized weekly meetings with surgeon and APPs to review patient's treatment plans and surgical planning.

Sales and Service Coordinator

Sephora USA
07.2023 - 11.2023
  • Maintained relationships with partnering brands to generate store revenue.
  • Maintained knowledge of company brands, products, and services to improve client experience.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Trained beauty advisors in the areas of sales, service, and operations.
  • Tracked hourly metrics in order to provide feedback on store's performance.
  • Counted and balanced cash drawer at the beginning and end of the business.
  • Collaborated with marketing team to develop promotional materials for campaigns.
  • Generated weekly and monthly sales reports for management review.

Compliance Coordinator

American Airlines
06.2022 - 11.2023
  • Ensured station compliance with all related laws, FAA regulations, and industry standards
  • Conducted audits, inspections, and internal investigation to ensure airport operations adhere to safety, security, and regulatory requirements
  • Provided feedback and findings to station management for review
  • Managed station's internal controls and finances to ensure accuracy and efficiency
  • Adhered strictly to all security rules and regulations while working in secure areas.
  • Performed pre-flight inspections on equipment used by ramp agents prior to use each shift.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Inspected documents such as manifests, waybills, and shipping orders, ensuring accuracy of information provided.

Referral Coordinator

University of Rochester
02.2020 - 05.2022
  • Triaged incoming patient calls and referrals to OMFS and Strong Hospital Dentistry.
  • Scheduled consults and outpatient surgery for OMFS residents and attendings
  • Verified dental and medical insurance coverage
  • Obtained prior authorization from private and state insurance providers such as Healthplex, Dentaquest, Aetna, Cigna, Humana, Liberty and Delta Dental
  • Provided "good faith estimates" of expected treatment cost for uninsured and self-pay patients
  • Assisted in the coordination of dental treatment plans for patients.
  • Processed payments from patients for services rendered.

Education

Some College (No Degree) - Business Administration and Management

Fordham University
The Bronx, NY

High School Diploma -

Our Lady of Mercy School For Women
Rochester, NY
06-2005

Skills

  • Office administration
  • Insurance pre-certification
  • Schedule coordination
  • Calendar management
  • Customer service
  • Attention to detail
  • Organization and time management
  • Cash handling
  • Detail-oriented
  • Clinical documentation
  • Patient registration

Timeline

Surgery Coordinator

Rochester Regional Health System
08.2024 - Current

Physician Support Specialist

University of Rochester, Strong Memorial Hospital
11.2023 - 06.2024

Sales and Service Coordinator

Sephora USA
07.2023 - 11.2023

Compliance Coordinator

American Airlines
06.2022 - 11.2023

Referral Coordinator

University of Rochester
02.2020 - 05.2022

Some College (No Degree) - Business Administration and Management

Fordham University

High School Diploma -

Our Lady of Mercy School For Women

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