MARLA K. RICHMOND
Goodman,MO
Summary
Dynamic Human Resources professional bringing nine years of experience providing guidance on human resources topics and challenges. Committed to supporting recruiting, as well as developing, engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, outstanding customer service and solid expertise in human resource and safety management.
Overview
35
35
years of professional experience
Work History
HR/Safety Manager
ESM Technologies DBA Statum Nutrition
05.2022 - 06.2025
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Facilitated training for 40 employees.
- Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Built successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker support.
- Developed and implemented safety programs.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
- Conducted company-wide town hall meetings to convey updates.
- Enhanced staff knowledge and awareness on drug abuse and prevention programs.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Coordinated ongoing technical training and personal development classes for staff members.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Human Resource Associate
Americold
06.2018 - 05.2022
- Work with leadership on engagement and community fundraisers
- Represent Americold at job fairs
- Partner with Union leaders to solve grievances
- Assist in investigations of employee concerns
- Educated staff on HR software functionality with special emphasis in People Soft and Kronos
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
- Converted legacy system to new technology in smooth, efficient and diligent manner to minimize impacts and proactively address any problems.
- Oversee HR needs for 200+ employee operation across two locations
- Conduct Anti Harassment & Discrimination Training
- Facilitate new hire orientation
- Generated and updated complete and accurate employee files for Warehouse and Quarry group with over 300 employees
- Maintained current understanding of state and federal policies such as EEO and ADA
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Process unemployment claims
- Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment
- Assist employees with FMLA/STD claims and answer benefits questions
HR Analyst II
Walmart
01.2015 - 01.2018
- Developed new recruiting process which reduced candidate selection time by 50%
- Worked directly with Walmart Technology and acquisition leaders to achieve a smooth transition into Walmart systems
- Responsible for research and analysis for prominent EB2/EB3 Sponsored Associate project
- Developed new process for identifying urgent HR business partner requests which resulted in marked performance improvements
- Analyzed associate turnover and movement advising business leaders on talent succession planning
HR Analyst
Walmart
01.2012 - 01.2015
- Researched and updated all diversity materials needed for firm and partners
- Analyzed departmental documents for appropriate distribution and filing
- Created diversity presentations for Walmart Board of Directors
- Developed an automated process for diversity reporting which decreased process time by 25%
- Responsible for floor direction for African American Forum
Executive Administrative Assistant
Walmart
01.2011 - 01.2012
- Managed executive calendar and coordinated weekly project team meetings
- Developed audit on corporate cars and phones resulting in 50% savings
- Reduced overhead by taking on more responsibility with creative and administrative projects
- Complied annual recommendations for end of fiscal year budgets.
- Made travel arrangements for management and executive staff
Administrative Assistant to Sr. Director, Vice President
Walmart
01.2008 - 01.2011
- Worked directly with Walmart leadership and outside vendors to achieve successful diversity training
- Supported Vice President with daily operational functions
- Drove 100% completion for diversity goals providing leadership with analytics on diversity for Walmart U.S.
- Created presentations for Walmart leadership and board of directors
Garnishment Clerk
Walmart
01.2005 - 01.2008
- Processed garnishments for Puerto Rico and USA
- Transferred fund to ADP for garnishments
- Fielded calls from associates and external customers
Payroll Lead
LA-Z-BOY
01.1990 - 01.2005
- Implemented payroll system for over 1000 employees
- Trained payroll staff on Lawson System
- Supervised Payroll staff, produced weekly payroll run for factory ensuring accuracy
Education
Bachelor of Science - Business Management
Walden University
Minneapolis, MN08.2021
High School Diploma -
Neosho High School
Neosho, MO1979
Skills
- Team liaison
- Self-motivated
- PHR Certification
- Project management
- Process implementation
- Clear oral/written communication
- Organizational skills
- Critical thinking
- Conflict resolution
- Microsoft Office expertise
- Deadline driven
- Customer-service oriented
- Materials preparation
- Training and presentations
- Compensation and Benefits
- Orienting New Employees
- Risk Management
- Policy Interpretation
Professional Development
- Professional Human Resources Certification (PHR)
- Conflict Management
- Birkman Basics
- Franklin Covey Time Management
- Franklin Covey Document Writing
- John Maxwell’s 21 Laws of Leadership
- Powerful Presentation Skills
- Emotional Intelligence
- Leadership Foundations
- Franklin Covey Project Management
- Excel Level II
- Six Sigma White Belt
- HR Fundamentals; HR Professional Workshop
Technical Skills
- Lenexa/Brass Ring
- SAP
- Excel
- Word
- PowerPoint
- Microsoft Office
- GAIN/Lawson
- Guardian I9 System
- E-Verify
- Track Star
- People Soft
- Kronos
- iCIMS
Timeline
HR/Safety Manager
ESM Technologies DBA Statum Nutrition
05.2022 - 06.2025
Human Resource Associate
Americold
06.2018 - 05.2022
HR Analyst II
Walmart
01.2015 - 01.2018
HR Analyst
Walmart
01.2012 - 01.2015
Executive Administrative Assistant
Walmart
01.2011 - 01.2012
Administrative Assistant to Sr. Director, Vice President
Walmart
01.2008 - 01.2011
Garnishment Clerk
Walmart
01.2005 - 01.2008
Payroll Lead
LA-Z-BOY
01.1990 - 01.2005
High School Diploma -
Neosho High School
Bachelor of Science - Business Management
Walden University