Marlana Vanarsdall
Campbellsville,KY
Summary
Dynamic Quality Manager with a proven track record at Curtis Maruyasu America, adept at root cause analysis and implementing corrective actions. Recognized for exceptional attention to detail and strong organizational skills, ensuring compliance with quality standards and enhancing customer satisfaction. A fast learner committed to fostering cross-functional collaboration and continuous improvement.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Quality Manager
Curtis Maruyasu America
Lebanon, KY
08.2003 - 03.2025
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Calibrated instruments and scales in production area and quality lab.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Pizza Maker
Papa John's Pizza
Lebanon, KY
05.2002 - 07.2003
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
Education
Marion County High School
Lebanon, KYSkills
- Fast learner
- Computer skills
- Attention to detail
- File and record keeping
- Document control
- Multitasking and organization
- Positive and professional
- Multitasking
Timeline
Quality Manager
Curtis Maruyasu America
08.2003 - 03.2025
Pizza Maker
Papa John's Pizza
05.2002 - 07.2003
Marion County High School