Marland Heard
Minneapolis,MN
Summary
Driven professional with a track record of exceeding expectations at United Parcel Service, UPS, by mastering organizational abilities and package handling. Leveraged efficient work pace and exceptional interpersonal skills to enhance client wellness at Cedar Home Healthcare. Proven expertise in order picking and providing emotional support, achieving significant improvements in client satisfaction.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Unloader
United Parcel Service, UPS
Minneapolis, MN
11.2022 - Current
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Used barcode scanners and other technology to track and document cargo information.
Personal Care Assistant
Cedar Home Healthcare
Minneapolis, MN
03.2017 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Lindenwood University
Saint Charles, MO 08.2002 - 05.2004
High School Diploma -
Central High School
Cape Girardeau, MO05.2002
Skills
Organizational abilities
Efficient Work Pace
Package handling
Site clearing
Order Picking Experience
Timeline
Unloader
United Parcel Service, UPS
11.2022 - Current
Personal Care Assistant
Cedar Home Healthcare
03.2017 - Current
Lindenwood University
08.2002 - 05.2004
High School Diploma -
Central High School