Marlee Munster
Florence,KY
Summary
Hard-working, positive, and always on time. A valuable member of any team with a desire to learn new things and meet the necessary goals.
Overview
10
10
years of professional experience
Work History
Quality Control
Jewel Craft Inc.
Erlanger, KY
10.2025 - Current
- Process and wash 250-320 rings a day.
- Maintain and organize workspace by dates with an easy-to-follow sticky note system.
- Conducts quality control inspections to ensure adherence to industry standards and specifications.
- Developed and implements an operational workflows to streamline processes and improve efficiency.
- Hours per week: 45
Quality II Associate
Ingram Micro
Hebron, KY
02.2022 - 10.2025
- Tested and cleaned Amazon returns to ensure quality standards for resale.
- Analyzed performance metrics to identify areas for process improvement and implemented solutions.
- Streamlined departmental processes through innovative strategies, improving overall operational efficiency.
- Facilitated new hire orientation for two to six employees weekly, enhancing onboarding experience.
- Hours per week: 40
Guest Advocate
Target
Venice, FL
11.2019 - 12.2021
- Implemented process improvements that streamlined checkout operations, reducing wait times for guests.
- Utilized point-of-sale systems to efficiently process transactions, contributing to smooth checkout operations.
- Processed returns, exchanges, and errors during checkout, ensuring guest satisfaction and accurate transactions.
- Handled cash transactions, providing correct change to enhance checkout experience.
- Maintained a consistent schedule of 30 hours each week.
Waitress
Kumo Japanese Steakhouse
Venice, FL
11.2016 - 10.2019
- Assisted 15-40 guests per shift, delivering world-class service with a positive attitude.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new servers, ensuring consistent onboarding experience.
- Recommended staffing adjustments to optimize service delivery.
- Hours per week: 30
Education
Bachelor's degree - Criminal Justice
University of Cincinnati
Cincinnati, OH08-2026
Associate's degree - undefined
State College of Florida
Venice, FL05-2016
Skills
- Quality assurance
- Process Improvement
- Data entry
- New hire training
- Customer service
- Attention to Detail
- Goal-oriented
Accomplishments
- Volunteered at the Humane Society in Port Charlotte, Florida. 2008-2010.
Accountability, initiative in ensuring cleanliness and quality of life for the animals.
- Volunteered at the Elsie Quark Library in Englewood, Florida. 2007.
Organized shelves of books by section. Arrived on time whenever scheduled.
- Volunteered to aid training at prior employer’s overnight shift. Hebron, Kentucky. 2025.
Orientation for the new hires. Taught them the step-by-step process.
Additional information
- Volunteered at the Humane Society in Port Charlotte, Florida. 2008-2010.
Accountability, initiative in ensuring cleanliness and quality of life for the animals.
- Volunteered at the Elsie Quark Library in Englewood, Florida. 2007.
Organized shelves of books by section. Arrived on-time whenever scheduled.
- Volunteered to aid training at prior employer’s overnight shift. Hebron, Kentucky. 2025.
Orientation for the new hires. Taught them the step-by-step process.
Timeline
Quality Control
Jewel Craft Inc.
10.2025 - Current
Quality II Associate
Ingram Micro
02.2022 - 10.2025
Guest Advocate
Target
11.2019 - 12.2021
Waitress
Kumo Japanese Steakhouse
11.2016 - 10.2019
Associate's degree - undefined
State College of Florida
Bachelor's degree - Criminal Justice
University of Cincinnati