Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marlee Pratt

Reno

Summary

Dynamic Shift Leader at Yogurt Beach with a proven track record in team leadership and cash handling. Expert in resolving customer issues and fostering a positive work environment. Recognized for motivating staff and maintaining high safety food and sanitary standards, ensuring exceptional service and satisfaction. Committed to enhancing team performance and operational efficiency. Eager to grow and learn new things, be responsible and very work motivated.

Overview

1
1
year of professional experience

Work History

Shift Leader

Yogurt Beach
04.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

High School Diploma -

Spanish Springs High School
Reno, NV

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Customer service focus
  • Conflict resolution
  • Motivational leadership
  • Role modeling

Accomplishments

  • Supervised team of 15-20 staff members.
  • Played varsity volleyball at Spanish Springs High School.
  • Going to TMCC on the Promise Scholarship
  • Maintain a 4.0 GPA

Timeline

Shift Leader

Yogurt Beach
04.2024 - Current

High School Diploma -

Spanish Springs High School

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