Marlee Scronce
Wallace,NC
Summary
Results-oriented logistics manager with expertise in carrier negotiation and shipment monitoring. Proven track record of enhancing operational efficiency and driving revenue growth through strategic relationship management.
Overview
2026
2026
years of professional experience
Work History
National Logistics Manager
MegaCorp Logistics LLC
Wilmington , NC
03.2023 - Current
- Manage and oversee daily freight operations, ensuring timely booking and delivery of contracted and spot-market shipments.
- Maintained high standards of internal and external customer service.
- Negotiate carrier rates in fluctuating market conditions while balancing service expectations and profitability.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Assigned tasks and projects to team members based on their experience level, and skill set.
- Interfaced regularly with customers via phone, email, or in-person meetings.
- Provide accurate, market-aligned pricing quotes while protecting margins, and ensuring all fees and costs are properly documented.
- Maintain detailed and up-to-date load information within HERO and Salesforce systems.
- Mentor and train team members on operational processes, carrier negotiations, and workflow efficiency.
- Contributed to $200,000 in annual revenue growth through strategic client relationship management and operational optimization.
Operations Assistant
MegaCorp Logistics LLC
Wilmington , NC
09.2021 - 03.2023
- Analyze carrier performance, safety scores, insurance coverage, and historical service metrics to inform carrier selection.
- Monitor shipments from pickup through delivery, proactively addressing weather delays, capacity constraints, and in-transit service issues.
- Develop and maintain strong relationships with primary and secondary carriers to secure reliable capacity and competitive pricing.
- Negotiated spot-market carrier rates, and evaluated equipment availability to secure cost-effective coverage.
- Assisted with inbound load coverage and phone management during high-volume shifts.
- Resolved in-transit issues by coordinating between clients, carriers, shippers, and receivers.
- Maintained accurate and up-to-date load data within company systems to ensure fiduciary compliance.
Retail Sales Associate
Aussie Island Surf Shop
Wilmington, NC
- I greeted customers upon entering the store and provided assistance.
- Helped customers by answering questions and locating merchandise. Implemented visual merchandising standards, creating attractive displays to increase sales.
- Maintained a thorough knowledge of store merchandise, current sales, and promotions.
- Prepared merchandise for purchase or rental.
Education
High School Diploma -
Harrells Christian Academy
Harrells05.2018
East Carolina University
Greenville, North Carolina, NCCape Fear Community College
Wilmington, NCSkills
- Carrier Relationship Development
- Spot Market & Contracted rate Negotiation
- Load Booking & Coverage
- Shipment Monitoring & Issue Resolution
- Fiduciary Accuracy & Documentation
- HERO & Salesforce Systems
- Customer & Broker Communication
- High-Volume, Fast-Paced Operations
Accomplishments
Recognized with “Rising Star” award (2024) for performance and operational impact.
Timeline
National Logistics Manager
MegaCorp Logistics LLC
03.2023 - Current
Operations Assistant
MegaCorp Logistics LLC
09.2021 - 03.2023
Retail Sales Associate
Aussie Island Surf Shop
High School Diploma -
Harrells Christian Academy
East Carolina University
Cape Fear Community College