Marlee Shearer
McKinney
Summary
Motivated professional with a strong background in administrative support and customer service. Demonstrated ability to manage scheduling and documentation effectively, enhancing office efficiency and client satisfaction in fast-paced environments. Currently pursuing a Bachelor of Science while engaging in leadership initiatives focused on service and professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Emerging Butterfly Counseling, PLLC
01.2022 - 01.2025
- Coordinated scheduling, client records, and administrative documentation to ensure seamless healthcare operations.
- Ensured confidentiality and compliance while handling sensitive client information to uphold trust and regulatory standards.
- Facilitated professional communication between clients and internal teams, enhancing clarity and collaboration.
- Improved office efficiency through strong organizational and time management practices.
Hospitality Team Member
Buffalo Wild Wings
Frisco
01.2020 - 01.2024
- Provided exceptional customer service in fast-paced environment, effectively managing multiple priorities to enhance guest satisfaction.
- Coordinated service operations, ensuring accuracy and efficiency to meet customer needs.
- Worked with team members to uphold operational excellence during peak hours, contributing to smooth service delivery.
- Demonstrated strong attention to detail in order management and workflow coordination.
Education
Bachelor of Science -
Texas Woman's University
Denton, TX05-2026
Skills
- Office coordination
- Scheduling and calendar management
- Record keeping and documentation
- Excel management
- Customer service excellence
- Data analysis
- Time management and multitasking
- Attention to detail
- Problem solving
- Leadership and team collaboration
- Professional communication
Certification
Texas General Lines - Property & Casualty Insurance License, Active, State of Texas
Leadership Experience
Legacy Leader Program Participant, Completed 220+ volunteer hours in leadership and community service.
Timeline
Administrative Assistant
Emerging Butterfly Counseling, PLLC
01.2022 - 01.2025
Hospitality Team Member
Buffalo Wild Wings
01.2020 - 01.2024
Bachelor of Science -
Texas Woman's University