Marlee Smith
Florence,AZ
Summary
Motivated individual with three years management experience, ten years in building customer service relationships, and three years forklift operator certified. Metrics driven, focused on building client loyalty while exceeding sales goals. Effective at multitasking and de-escalation. Consistently pursuing personal learning and development opportunities.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Coyote Az Deliveries
Chandler, AZ
04.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Noxious Weed Wash
Pickering Pyro Protection LLC
Rice Hill, OR
07.2024 - 10.2024
- Operated commercial pressure sprayers on vehicles and equipment that were either inbound or demobilized from an Incident Command Post.
- Ensured the daily paperwork was submitted to proper Incident Command channels.
- Coordinated with Incident Command on wash setup location, clean water drop-offs and grey water pickups, and schedule equipment maintenance.
- Self-motivated, with a strong sense of personal responsibility.
Lead Warehouser 1/ Backfill Lead
Frito-Lay Inc.
Central Point, OR
02.2023 - 07.2024
- Load and unload tractor trailers with standup forklift and other equipment, always adhering to safety guidelines and protocols.
- Conducted weekly counts and reconciled discrepancies.
- Picked orders with an average accuracy rate of 99%, despite high volume days.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
Customer Service Associate
The Home Depot Inc.
Grants Pass, OR
01.2022 - 11.2022
- Organized, prioritized tasks and activities, and worked within strict timelines and deadlines.
- Used lift equipment to complete tasks quickly, correctly, and safely.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
Funding Specialist
United Auto Credit Co.
Fort Worth, TX
03.2020 - 01.2022
- Examined and verified information in loan application and closing documents.
- Interviewed loan applicants to obtain personal and financial data, and aid in completing applications.
- Reviewed applicant’s credit history, personal references, and employment history.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
Food Service Worker
Chicken Express
Southlake, TX
03.2019 - 12.2019
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Operated grills, deep fryers, and griddles safely to avoid accidents or injury.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Assistant Store Manager
Hollywood Feed LLC
Alpharetta, GA
04.2016 - 03.2019
- Completed frequent walk-throughs and directed team members to correct issues affecting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Handled complaints from customers by empathetically listening, recording details, and offering solutions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High School Diploma -
Byron Nelson High School
Trophy Club, TX06-2013
Skills
- Store operations management
- Inventory management
- Experienced with Microsoft Office applications
- Organizational skills for records
- Responsive to new challenges
- Certified forklift operator
- Class A Commerical Drivers License
Timeline
Delivery Driver
Coyote Az Deliveries
04.2025 - Current
Noxious Weed Wash
Pickering Pyro Protection LLC
07.2024 - 10.2024
Lead Warehouser 1/ Backfill Lead
Frito-Lay Inc.
02.2023 - 07.2024
Customer Service Associate
The Home Depot Inc.
01.2022 - 11.2022
Funding Specialist
United Auto Credit Co.
03.2020 - 01.2022
Food Service Worker
Chicken Express
03.2019 - 12.2019
Assistant Store Manager
Hollywood Feed LLC
04.2016 - 03.2019
High School Diploma -
Byron Nelson High School