MARLEIGH HICKEY
Denver,Colorado
Overview
3
3
years of professional experience
Work History
4D Peer Mentor
University Of Denver
05.2023 - Current
- Planned programming for first year students based around exploring character, promoting well-being, pursuing careers and lives of purpose, and advancing intellectual growth
- Developed strong relationships with mentees, fostering a positive learning environment.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
Tour Guide
University Of Denver
01.2023 - Current
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Baker/Customer Service
Crumbl Cookies
06.2021 - 12.2022
- Worked during high school and college breaks
- Addressed customers courteously using suitable methods and problem-solving skills.
- Closely followed recipes to bake hundreds of cookies to Crumbl's specification
- Use technology to manage all customer transactions
- Delivered personalized customer service relating to questions and promptly resolved basic problems.
Education
Bachelor of Arts - Theatre And Psychology
University of Denver
Denver, CO06.2026
High School Diploma -
Desert Vista High School
Phoenix, AZ05.2022
Skills
- Active Learning
- Emotional Intelligence
- Self-Awareness
- Problem Solving
- Interpersonal Skills
- Leadership Abilities
Timeline
4D Peer Mentor
University Of Denver
05.2023 - Current
Tour Guide
University Of Denver
01.2023 - Current
Baker/Customer Service
Crumbl Cookies
06.2021 - 12.2022
Bachelor of Arts - Theatre And Psychology
University of Denver
High School Diploma -
Desert Vista High School
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