Marlen Alanis
Milwaukee,WI
Summary
Enthusiastic person who enjoys interacting with others and who's eager to learn new skills and apply them to a good working environment. An individual with engaging personality and flexible approach. Upbeat, friendly and takes on difficult situations with a good attitude and proper measures. Hardworking and passionate job seeker who's ready to help achieve companies goals and grow as a team.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
11.2022 - Current
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Developing new skills and qualities to meet companies goals and standards.
- Working well individually and as a team under busy environment.
Bartender
Mi Casita Mexican Restaurant
07.2022 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Assisted with inventorying beverage stock and bar supplies.
Crew Member
Mc Donalds
08.2020 - 07.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
St Anthony Highschool
Milwaukee, WI06.2022
Skills
- Teamwork and Contribution
- Communication
- Energetic and Outgoing
- Fluent in Spanish and English
- Dependable and Responsible
- Safety standards and protocols
- Multitasking Abilities
- Organization and Time Management
- Active Listening
- Flexible and Adaptable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Texas Roadhouse
11.2022 - Current
Bartender
Mi Casita Mexican Restaurant
07.2022 - 11.2022
Crew Member
Mc Donalds
08.2020 - 07.2022
High School Diploma -
St Anthony Highschool