HOPE GRADY

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs and assisting team members. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Always show up to work with a positive attitude and ready to make the costumers have a wonderful experience.

• Youth Volleyball Coach, Wolfpack, Moore, OK, 09/22, 03/23, Demonstrated strong organizational skills by creating detailed practice schedules for teams., Created effective drills that improved the efficiency of practice sessions., Encouraged player growth through positive reinforcement techniques during practices or games., Managed conflicts between players or staff members in a professional manner., Mentored and motivated athletes to reach their full potential while fostering teamwork and sportsmanship.
• Church Camp Sponsor, Eastpoint Church, Midwest City, OK, 06/23, Present, Helped Campers get to where they needed to be and do the activities they wanted to do., Created a safe and fun environment for campers.
• Church Nursery Worker, Eastpoint Church, Midwest City, OK, 01/18, Present, Demonstrated ability to provide a safe and nurturing environment for children in the church nursery., Implemented strategies for calming distressed or upset children in an efficient manner., Performed light housekeeping duties including cleaning toys and equipment after use., Encouraged socialization between children through conversations, group activities, and free playtime., Adhered to safety protocols while supervising activities such as meal time, naptime, playtime, and outdoor exploration.