MAYRA ALEJANDRA RUEDA SEGRERA

Currently employed.

Pursuing opportunities that enhance earning potential while aligning with elevated operational and service standards.

• Fine dining restaurant, with high demand, excellent customer service procedures and high sales expectations
• Provided excellent customer service by anticipating needs and responding promptly to requests.
• Greeted and accommodated guests, building positive experience from first interaction.
• Demonstrated ability to interact with customers in a friendly and professional manner.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.

• Company Overview: I learned a lot from this culture and it cuisine, it was very convinient location wise, but had a better economic offer
• Demonstrated ability to interact with customers in a friendly and professional manner.
• Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
• Memorized menu to help diners make informed meal choices.
• Exercised focus and concentration to keep track of tables and remember orders.
• Encouraged guests to buy additional items such as appetizers, drinks, and desserts.

• Company Overview: I started as a server and made my way up as an Assistant manager, made lots of improvements to the operation, and had to move on for better economic opportunities
• Provided excellent customer service by anticipating needs and responding promptly to requests.
• Greeted and accommodated guests, building positive experience from first interaction.
• Demonstrated ability to interact with customers in a friendly and professional manner.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.
• Assisted with training of new staff members.
• Resolved customer complaints and inquiries in a timely manner.
• Delivered customer checks and securely processed credit card or cash payments.
• Monitored food and beverage levels to satisfy customer needs.

• Excellent experience and oportunity to learn, high demanding restaurant with excellent growing opportunities, I had to move on looking for better opportunities with a friendlier schedule.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.
• Memorized menu to help diners make informed meal choices.
• Resolved customer complaints and inquiries in a timely manner.
• Exercised focus and concentration to keep track of tables and remember orders.
• Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
• Informed kitchen of special dietary needs or requests, delivering personalized meal options.
• Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.

• Remote assistant during COVID pandemic
• Scheduled appointments, vaccines
• All types of information regarding the disease, and its preventions
• Worked with coworkers to complete tasks.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet customer needs and resolve problems.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Provided efficient and courteous service to customers at all times.
• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

• Company Overview: High demanding restaurant, with excellent organizational procedures. great customer service, and training. I had to leave due to the pandemic
• Provided excellent customer service by anticipating needs and responding promptly to requests.
• Demonstrated ability to interact with customers in a friendly and professional manner.
• Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
• Memorized menu to help diners make informed meal choices.
• Assisted with training of new staff members.
• Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
• Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.