Marlen Chavarria Buendia Evangelina

Customer service:

• Greeted customers, and responded to informational requests.
• Built a loyal clientele through friendly interactions and consistent appreciation.
• Greeted customers promptly and responded to questions.
• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
• Training and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Cashier:

• Collected payments and provided accurate change,
• answered costumers questions and provided store information.
• processed refunds for unsatisfied meals/dish but with the item returned, and has untouched or barley consumed.

Center Post / waiter :

• bagged the meals in a bagged with recommended number of sauces on the side.
• Makeing sure the right order was paged to the right costumers before handing it out
• Satisfied costumer by topping off drinks and offering condiments, napkins and other items.
• Maintained knowledge of menu items, ingredients and preparation methods to assist guest with menu selections.

Cleaner:

• Kept bathroom cleaned and sanitized sinks.
• Took rugs and mats outside to remove dust and dirt.
• Cleaned widows, glass partitions and mirrors with cleaners and sponges.
• Mopped the hallways, lobby, kitchen, and prep room and storge.

Restocked:

• Made sure there was fresh sauce to serve.
• Cleaned and chopped vegetables.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Cashier:

• Accepter cash and credit card payment, issued receipts and provided change.
• Addressed and resolved customer concerns to maintain brand loyalty.
• Described menu items to customers and suggested appealing or most suggested meals.

Cleaner :

• Kept bathrooms clean, functional conditions by scrubbing stalls, sanitizing sinks and tidying storage shelves.
• Vacuumed carpe areas and mopped solid surfaces,
• Removed trash bags, broke down boxes and replaced recyclable materials in designated disposal areas.

Waitress:

• Communicated with kitchen staff to stay updated on item availability and customer wait time.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Answered guest question regarding menu, food and beverage.
• Took orders, calculated charges, issued table checks and collected payments from customers.

Cook:

• Chopped, diced and sliced vegetables and fruit.
• Carried pans and trays of food to and from work stations, stove and refrigerator.
• Maintained clean and orderly appearance throughout the kitchen and dining area.