Manage and monitor data processing activities, including data entry, record maintenance, and report generation to support clinical and operational decision-making.
Perform insurance verification and patient registration using EPIC EMR and AIRS system.
Provide financial counseling and front-line support to patients, ensuring timely, person-centered service aligned with the ICARE values.
Trained new clerical staff on office protocols and electronic health record systems for improved efficiency.
Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
Developed correspondence letters, memos, and emails.
Medical Assistant
Wadsworth Medical Group
New York , New York
06.2016 - 02.2018
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Assisted healthcare providers with patient examinations and procedures to enhance workflow efficiency.
Set up for and assisted doctors in exams procedures including Colposcopy, Pap Smears, Leeps and IUD removals.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted in the examination room and translate/elaborate treatment procedures to patients.
Administrative Manager at NYC Health & Hospitals – Elmhurst Hospital / Mount Sinai ServicesAdministrative Manager at NYC Health & Hospitals – Elmhurst Hospital / Mount Sinai Services
Emergency Department RN (Adult) at NYC Health + Hospitals - Elmhurst HospitalEmergency Department RN (Adult) at NYC Health + Hospitals - Elmhurst Hospital