Marlen Garcia-Serrano
Tulsa,OK
Summary
Dedicated professional with a background in tax preparation and customer service. Skilled in collaboration and maintaining high standards of professionalism, ready to support team objectives and enhance client satisfaction.
Overview
1
1
year of professional experience
Work History
Intern
Tulsa Responds
Tulsa, OK
01.2026 - 04.2026
- Utilized tax-related software such as Vita TaxslayerPro and the 4012 to prepare and process returns and research tax matters.
- Collaborated with team members to gather necessary financial documents from clients.
- Interviewed clients to obtain information such as taxable income, deductibles and expenses.
- Assisted in preparing accurate tax returns, ensuring timely submission to the IRS.
- Learned and adapted quickly to new technology and software applications.
Crew Member
Taco Bueno
Tulsa, OK
05.2025 - 02.2026
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Associate of Science - Undecided
Tulsa Community College
Tulsa, OK05-2027
Skills
- Teamwork and collaboration
- Goal-oriented mindset
- Quick learner
- Professionalism and etiquette
Languages
English
Spanish
Timeline
Intern
Tulsa Responds
01.2026 - 04.2026
Crew Member
Taco Bueno
05.2025 - 02.2026
Associate of Science - Undecided
Tulsa Community College