Marlen Garcia Trujillo
Phoenix,AZ
Summary
Energetically advanced through roles from Kitchen Cook/Bird Specialist at Raising Canes Chicken Fingers to Cashier/Manager, demonstrating exceptional multitasking abilities and customer service. Excelled in food preparation and safe handling, boosting customer satisfaction significantly. Proven reliability and excellent communication underscore achievements in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Kitchen Cook/Bird Specialist
Raising Canes Chicken Fingers
Phoenix, AZ
02.2023 - Current
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Promoted excellence in food quality and presentation for kitchen staff.
- Having to organize and put away the truck order.
- Lifting to 50LBS to put away truck orders and in daily shifts.
Expeditor
Over Easy
Phoenix, AZ
02.2019 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Cashier/Manager
Smashburger
Scottsdale, AZ
03.2022 - 12.2022
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
High School Diploma -
Phoenix College Preparatory Academy
Phoenix, AZ05.2021
Skills
- Cleaning and sanitizing
- Food Preparation
- Safe Food Handling
- Customer Service
- Food Storage
- Active Listening
- Reliability
- Self Motivation
- Excellent Communication
- Multitasking Abilities
Bakery Business
I started this business with my sister when I was in flagstaff for a year in 2023. I wanted to base my business on Mexican pastries because well Mexican pastries are so good and a lot of people don't really know much about it. So what I wanted to do was to bring these items to the people that have not tried them or even heard about them and put a little twist to them. I make these sweet craving but I would always try to put a little creativity into them. I am still continuing this hobby but there is still a lot for me to learn and I'm so glad that I have customers pre-ordering for their event.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Kitchen Cook/Bird Specialist
Raising Canes Chicken Fingers
02.2023 - Current
Cashier/Manager
Smashburger
03.2022 - 12.2022
Expeditor
Over Easy
02.2019 - Current
High School Diploma -
Phoenix College Preparatory Academy