Marlen Gomez
San Jose,CA
Summary
Reliable professional with a proven track record in enhancing customer experiences and consistently achieving sales goals, while showcasing exceptional customer service and product demonstration skills at Juma. Expertise in safe food handling and equipment sanitation at Happy Hollow Park & Zoo, ensuring compliance with health standards. Dedicated team player committed to high-quality standards and fostering employer satisfaction. Passionate about driving results and creating memorable interactions that contribute to overall business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vendor, Cashier & Expeditor
Juma
San Jose, CA
06.2024 - Current
- Answered questions and assisted customers with item selection while meeting sales goals.
- Strengthened workplace relationships by maintaining open communication and promptly addressing any concerns or issues.
- Maintained cleanliness and organization of checkout area to ensure a pleasant shopping experience.
- Monitored and restocked inventory levels at checkout, alerting management of low stock items promptly.
- Streamlined order processing by implementing efficient communication protocols among team members.
- Coordinated food orders between kitchen and serving staff to ensure timely delivery.
Food Preparation Worker
Happy Hollow Park & Zoo
San Jose, CA
06.2022 - 08.2022
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
Education
Del Mar High School
San Jose, CA06.2026
Skills
- Product Management
- Payment Processing
- Issue Resolution
- Time Management Skills
- Patience and Empathy
- Equipment Sanitation
- Team Collaboration
- Customer Assistance
Accomplishments
4.0 GPA Award (2022); Maintained 4.0 GPA entire school year
Certification
Food Handlers Card (2024); Completed through California Food Handler Training Certificate Program
Seal of Biliteracy (2020); Certificate of fluency in Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Vendor, Cashier & Expeditor
Juma
06.2024 - Current
Food Preparation Worker
Happy Hollow Park & Zoo
06.2022 - 08.2022
Del Mar High School