Marlen Monroy

• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Trained new team members on procedures, customer service, and sales techniques.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Exceeded performance expectations consistently, receiving recognition from other employees for dedication to job responsibilities.
• Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Worked front counter cash, Line and kitchen.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

• Communicated professionally regarding Fulfillment by Amazon (FBA) procedures and Global Trade Numbers (GTN).
• Entered and updated inventory data into systems and transfer sheets, maintaining data accuracy and reliability.
• Supported organization and upkeep of inventory storage areas, ensuring a clean and efficient workspace.
• Packaged items for shipment, ensuring safe and secure delivery of all products.
• Prepared Amazon products for shipment, including labeling, tagging, and packaging to comply with FBA standards.

• Able to move and organize material +40lbs