Marlen Torres
Dallas,TX
Summary
Dynamic professional with experience at Bear Creek Family Dentistry, excelling in insurance verification and patient intake. Proven problem-solving and communication skills enhance team collaboration and efficiency. Adept at multitasking and adapting to diverse environments, ensuring optimal workflow. Proficient in software programs, contributing to streamlined operations and improved service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Greeter/Insurance Verifier
Bear Creek Family Dentistry
05.2025 - Current
- Welcomed patients, ensuring a friendly and positive first impression.
- Managed appointment scheduling, optimizing front desk operations and patient flow.
- Assisted patients with registration forms, promoting efficient intake processes.
- Verified insurance eligibility and benefits for patients prior to services rendered.
Babysitter
Family Members
Dallas, TX
06.2024 - 04.2025
- Played games, worked on puzzles, and read books to the child.
- Reassured children when upset, providing emotional support and stability.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up the room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Intern
Company- Career Technical Institute
Dallas, TX
06.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Certificate - Medical Coding
Dallas College
Dallas, TX05-2026
High School Diploma -
Skyline High School
Dallas, TX05-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability and punctuality
- Professional communication
- Teamwork and collaboration
- Multitasking
- Adaptability and flexibility
Certification
- Industry Base Certification - In Hospitality
- RDA
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Greeter/Insurance Verifier
Bear Creek Family Dentistry
05.2025 - Current
Babysitter
Family Members
06.2024 - 04.2025
Intern
Company- Career Technical Institute
06.2023 - 08.2023
Certificate - Medical Coding
Dallas College
High School Diploma -
Skyline High School