Marlen Zendejas
Student Assistant
Calexico,CA
Summary
Highly-motivated graduate and employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Bachelor's degree in psychology with a minor in social work. Student Assistant with challenges associated with teaching special needs children. Remains positive under times of stress or conflict. Works well with classroom teachers to develop accommodations and special techniques for mainstream classroom inclusion.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Ross Dress for Less
El Centro, CA
05.2023 - Current
- Communicated with customers to answer questions.
- Replenished inventory with focus on addressing customer needs.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Assisted customers with product, promotion and policy information.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Served as contact person and source of information to maintain good communication with clients.
- Maintained front desk to provide positive first impression.
- Received and distributed mail, letters and packages.
- Handled incoming calls and directed callers to appropriate department or employee.
Student Assistant
San Diego State University
Calexico, CA
07.2023 - 06.2024
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Supported classroom activities, tutoring, and reviewing work.
- Provided teacher support with curriculum delivery and student behavior management.
- Assisted instructor with lesson plan delivery and curriculum development.
- Assessed student needs and reported to instructor.
- Offered student support through special accommodations, extra assistance, and assessments.
- Alerted instructor to student behavior or issues requiring intervention.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
Food Service Assistant
Calexico Unified School District
Calexico, CA
05.2022 - 12.2022
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks by following company guidelines.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained order and cleanliness of work areas to conform with health codes.
- Set up, restocked and cleaned dining areas.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Followed recipes and customer requests to prepare meals.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA 08.2022 - 05.2024
Associate of Arts - Psychology
Imperial Valley College
Imperial, CA06.2022
Associate of Science - General Science
Imperial Valley College
Imperial, CA06.2021
Skills
- Teamwork and Collaboration
- Decision Making
- Time Management
- Quick Learner
- Customer Service
- Verbal and Written Communication
- Flexible Working Hours
- Foundational Knowledge
- Computer Skills
- Multi-Line Phone Systems
- Document Control
- Office Administration
- Mail Management
Languages
Spanish
Native/ Bilingual
Affiliations
Honors on General Science and Psychology degrees
Volunteer at San Diego State University
Timeline
Student Assistant
San Diego State University
07.2023 - 06.2024
Sales Associate
Ross Dress for Less
05.2023 - Current
Bachelor of Arts - Psychology
San Diego State University
08.2022 - 05.2024
Food Service Assistant
Calexico Unified School District
05.2022 - 12.2022
Associate of Arts - Psychology
Imperial Valley College
Associate of Science - General Science
Imperial Valley College