Marlena Gonzales
Houston,TX
Summary
Fully qualified Medical Assistant with proven success in boosting office productivity. Effortlessly greet patients, coordinate documentation and update charts. Work well in high-volume environments to make patients feel comfortable while helping the provider diagnose and treat a wide range of ailments. Conscientious Healthcare professional offering over 8 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Deans Professional Services
08.2021 - Current
- Hematology
- Infectious Disease
- OBGYN Oncology
- Breast Surgery
- ENT
- City Of Houston Mobile Vaccine Unit
- Covid 19 Vaccine Administration
- Routine Vaccine Administration
- Ambra upload
- Clean and restock rooms
- Referrals
- Appointment scheduling
- EKG
- Medication administration
- Patient teaching
- Schedule coordination
- Sterilize instruments
- Vaccine Administration
- Assist physician or PA/ NP
- Scan documents and attach to patient chart
- Procedure set up and clean up
- Pre-charting
- Epic documentation and registration
- Enter orders into Epic
- Patient communication
- Artera messaging
- FMLA Paperwork
Lead Medical Assistant/ Phlebotomist
Village MD
05.2020 - 08.2021
- Phlebotomy
- Lab management
- Patient rooming
- Referrals
- Prior Authorizations
- Clean and restock rooms
- Ear lavage
- Inventory and ordering necessary medical supplies
- Scan documents and attach to patient EMR
- Assist physician or PA/ NP
- EKG
- Enter orders into EMR
- Athena EMR
- Check In/ out
- Achieved 98% patient satisfaction for continuously
- providing excellent patient service
- Medication administration with correct documentation in
- EMR
- Vaccine administration
- Patient teaching
- Coordinate schedules
- Pre-charting
- Patient communication
- Inbound/ Outbound calls
Medical Assistant
Medix Staffing
09.2019 - 05.2020
- Patient rooming
- Vital sign collection
- Clean and restock rooms
- Set up for procedures
- Referrals input into Epic EMR
- EKG
- Check in/out
Medical Assistant Float/ Phlebotomist
Texas Oncology-Houston Willowbrook
08.2018 - 05.2019
- Phlebotomy
- Prior authorization specialist
- Referrals
- Front desk coverage
- Scan documents and attach to patient record
- Pre- Charting
- Procedure set up and clean up
- Clean and restock rooms
- Patient interview
- Vital sign collection
- Patient communication
Lead Medical Assistant/ Phebotomist/ Call Center Specialist Telemedicine
Lakewood Family Practice
01.2017 - 08.2018
- Phlebotomy
- EKG
- Vaccine administration
- Order blood sample collection in eCW EMR
- Room patients
- Collect vital signs
- Scan documents and attach to patient charts
- Inventory
- Patient communication
- Assist Physician or PA/ NP
- Sterilize instruments
- Set up and clean up procedures
Medical Assistant
Dinish Patel Little York Family Clinic
02.2015 - 07.2017
- Front desk
- Greet patients
- Check in/out
- Collect Co-pay
- Appointment scheduling
- Filing
- Payroll
- Ordering necessary medical supplies
Education
Certified Medical Assistant -
Fortis Institute
Houston, TX05.2017
Houston Community College
Houston, TX09.2016
Skills
- Phlebotomy
- Medication Administration
- Detail Oriented
- Patient Communication
- Electrocardiogram (EKG)
- EClinicalWorks (ECW)
- Athena EMR
- Appointment scheduling
- Payment Collection
- Prior Authorizations/ Referrals
- Inventory and ordering necessary medical supplies
- Assist Physician or PA/NP
- Inbound/ Outbound calls
- Online Troubleshooting
- Achieved 98% patient satisfaction rating for continuously providing excellent patient service
- Interview patients, measure vital signs such as pulse rate, blood pressure, weight, and height and input recorded information into EMR
- Scan documents and attach to patients electronic records
- Coordinate schedules
- Sterilize instruments
- Epic Documentation & Registration
- Pre-Charting
- Procedure Set Up and Clean Up
- Enter Orders Into EMR
- Ambra Upload
- Front Desk Coverage
- Clerical support
- Register and input data into ImTrac and updating in Epic systems
Accomplishments
- BLS Certification, American Heart Association
- Osha Certification
- Hipaa Certification
Certification
- CMA - Certified Medical Assistant
Timeline
Senior Medical Assistant
Deans Professional Services
08.2021 - Current
Lead Medical Assistant/ Phlebotomist
Village MD
05.2020 - 08.2021
Medical Assistant
Medix Staffing
09.2019 - 05.2020
Medical Assistant Float/ Phlebotomist
Texas Oncology-Houston Willowbrook
08.2018 - 05.2019
Lead Medical Assistant/ Phebotomist/ Call Center Specialist Telemedicine
Lakewood Family Practice
01.2017 - 08.2018
Medical Assistant
Dinish Patel Little York Family Clinic
02.2015 - 07.2017
Certified Medical Assistant -
Fortis Institute
Houston Community College
- CMA - Certified Medical Assistant
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