Marlena McDaniel
Milwaukee,WI
Summary
Compassionate Direct Care Worker focused on empowering clients to lead fulfilling lives. Experienced in assisting developmentally disabled individuals with daily activities and transportation needs. Proficient in health management, including medication administration and social engagement. Strong organizational and interpersonal skills enhance client interactions and overall care.
Overview
7
7
years of professional experience
Work History
Manager
Trinity Care Center
09.2024 - Current
- Orchestrated cross-training initiatives to boost team agility and performance.
- Facilitated resolution of staff member conflicts through active listening to concerns and identifying effective solutions.
- Nurtured and maintained relationships with customers and suppliers through strategic account initiatives.
- Accomplished various tasks within established timeframes.
Direct Support Supervisor
Midwest Home Health Care
03.2023 - 10.2025
- Cultivated robust communication channels with staff, physicians, and community organizations to enhance high-quality patient care.
- Developed and implemented leadership development, coaching, and team management strategy, facilitating employee transitions into expanded responsibilities.
- Formulated and optimized policies and procedures, ensuring compliance with regulations regarding HIPAA, benefits administration, and general liability
Direct Support Professional Caregiver
Ideal Community Living LLC
03.2022 - 06.2025
- Maintained clean and well-organized environment for client happiness and safety.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Reported concerns to nurse supervisor to promote optimal care.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Maintained daily living standards by assisting clients with personal hygiene needs.
Direct Support Professional Caregiver
broadstep behavioral health llc
03.2019 - 03.2025
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Followed care plan and directions to administer medications.
Certified Nursing Assistant
St. Camillus
09.2021 - 02.2022
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas, and nursing stations.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors, and case managers.
Education
Bachelor of Arts - Child Development
Gateway Technical College
Kenosha, WIAssociate of Arts -
Gateway Technical College
Kenosha, WI11.1999
High School Diploma -
Milwaukee High School of The Arts
Milwaukee, WI12.1998
Skills
- Home management
- Occupational safety compliance
- Empathetic interactions
- Interpersonal relations
- Poised in crises
- Swift solution finder
- Medication management aid
- Clinical vital signs collection
- Infection safety measures
- Food preparation
- Catheter insertion techniques
- Bathing and grooming aid
- Healthcare terminology knowledge
- Data retention systems
- Decubitus injury avoidance
- Observation notes management
- Output assessment
- ADL assistance
Education and Training
CNA certified
CBRF certification
BLS training
CPR
First aid
AED knowledgeable
Timeline
Manager
Trinity Care Center
09.2024 - Current
Direct Support Supervisor
Midwest Home Health Care
03.2023 - 10.2025
Direct Support Professional Caregiver
Ideal Community Living LLC
03.2022 - 06.2025
Certified Nursing Assistant
St. Camillus
09.2021 - 02.2022
Direct Support Professional Caregiver
broadstep behavioral health llc
03.2019 - 03.2025
Associate of Arts -
Gateway Technical College
High School Diploma -
Milwaukee High School of The Arts
Bachelor of Arts - Child Development
Gateway Technical College