Marlena Miefert
Columbus,OH
Summary
Customer focused and task oriented professional able to maintain various duties effectively while meeting expected performance goals and enhancing business operations.
Overview
2
2
years of professional experience
Work History
Bistro Server Food Specialist
IKEA
Columbus, OH
04.2022 - Current
- Oversee the Bistro Cafe'.
- Check to make sure operating food safety standards are being met.
- Provide customer service to guests at Bistro.
- Prepare both hot and cold menu items to be served to guests.
- Comply with local food safety regulations.
- Take inventory and stock item in store.
Curbside Lead
Giant Eagle Market District
Grandview, OH
2016 - 2022
- Manage a staff of 30 Curbside Express employees.
- Review orders to ensure they are fulfilled quickly and accurately with special attention to details of the order.
- Respond to guest calls regarding product product inquiries, special orders, and product requests.
- Schedule Team Members and delegate work assignments.
- Provide coaching and feedback to Team Members.
- Develop and maintain communication processes with other departments.
- Ability to communicate with customers daily.
School Custodian
Columbus Dance Arts Academy
Dublin, OH
2014 - 2016
- Cleaning of assigned facility areas for the purpose of maintaining a sanitary, safe, attractive environment.
- Daily thorough sanitizing of restroom areas, tabletop and countertop areas, cleaning of mirrors, glass surfaces and doors.
- Follow special cleaning procedures for dance floor surfaces, complete daily dry and wet mopping of all floors.
- Perform weekly supply inventory and working with management to always maintain health and safety measures.
Case Manager
Rise High Treatment Service LLC
Columbus, OH
2009 - 2011
- Manage Client files daily.
- Interact with clients daily to make sure they were meeting state criteria to receive assistance.
- Maintained and distributed monthly records of attendance and assignments for clients.
- Arranged for speakers to come in on a weekly basis to teach clients how to pursue employment.
- Performed administrative/office support.
Administrative Assistant
OSUMC IT (Solutions Staffing)
Columbus, OH
2008 - 2009
- Traffic incoming IT calls and coordinate department meeting calendars/conference scheduling for IT team.
- Manage package deliveries/distribution and department mail sorting.
- Maintain personnel files and HR documentation in area of request employee leave,
- Oversee business printing and invoice reconciliation duties as assigned.
Production Technology
Roxane Laboratories (Solutions Staffing)
Columbus, OH
2008 - 2008
- Effectively maintain accuracy of master manufacturing formula cards through updates and editing of printed materials in a highly regulated environment.
- Perform integrity procedures of materials testing to maintain compliance or cGMP validation.
- Proficient in Trackwise and Records database.
- Provide consistent professional customer service to various departments/staff levels.
Sales Development
Online Computer Library Center(Solutions Staffing)
Dublin, OH
2008 - 2008
- Delivered prepared sales talks as trained to highlight product services.
- Maintained efficient records of contacts and customer accounts.
- Met daily call goals as well as measurable correspondence via electronic modes.
- Frequent contact with Regional Sales Reps to update sales status and customer info.
PCS Office Support Clerk
Roxane Laboratories (Solutions Staffing)
Columbus, OH
2007 - 2008
- Performed administrative/office support in maintenance of helpline and overseeing monthly schedule of equipment test.
- Responsible for departmental schedule of shipping for calibrations.
- Acquired basic knowledge of SAP as well as variations of purchasing system and internet researched for vendors and/or equipment as requested by PCS Technicians.
- Document and organize vendor quotes, services, and new purchases.
Warehouse Administrator
EFCO
Columbus, OH
2002 - 2007
- Preparation of all shipments online while organized Exportation documents for foreign shipments when necessary, processing of all returns, schedule pick-ups and deliveries.
- Maintained multi-line phone system for operation
- Prepare, verify, and code bills and freight bills daily followed by prep and mailing of invoices/letters.
- Logged employee's hours in for payroll processing.
Skills
- Multi-level administrative support
- Reception duties, multi-line phones
- Payroll and Account Payable
- Mail/package sorting and distribution
- Invoice reconciliations
- Management of staff meeting schedules
Timeline
Bistro Server Food Specialist
IKEA
04.2022 - Current
Curbside Lead
Giant Eagle Market District
2016 - 2022
School Custodian
Columbus Dance Arts Academy
2014 - 2016
Case Manager
Rise High Treatment Service LLC
2009 - 2011
Administrative Assistant
OSUMC IT (Solutions Staffing)
2008 - 2009
Production Technology
Roxane Laboratories (Solutions Staffing)
2008 - 2008
Sales Development
Online Computer Library Center(Solutions Staffing)
2008 - 2008
PCS Office Support Clerk
Roxane Laboratories (Solutions Staffing)
2007 - 2008
Warehouse Administrator
EFCO
2002 - 2007