Marlena Moreland
Chicago,IL
Summary
I am an energetic Healthcare professional dedicated to providing top-quality, patient-centered care and safety-oriented professional knowledgeable about guest relations, equipment safety, and event planning. Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems.
Overview
13
13
years of professional experience
Work History
CNA/Activities Assistant/ MOD
Alden Wentworth Rehabilitation & Health Care Center
Chicago, IL
02.2018 - Current
- Completing Admission, Annual, Quarterly, and Change of Condition Assessments
- Completing Patient’s Plan of Care & MDS Documentations
- Organizing and supervising games and other recreational activities
- Creating a monthly calender that consist of daily activities.
- Creating fundraisers and organizing the budget for it.
- Assisted residents in preparing for activities and social programs.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Helped residents walk with or without self-help devices.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Observed and reported unusual symptoms and changes to charge nurse.
- Supported non-ambulatory residents in range of motion exercises.
- Planned and completed group projects, working smoothly with others.
- scheduling doctors appointments for the patients.
Personal Assistant
Illinois Department of Human/Rehabilitation Service
Chicago, IL
03.2012 - 10.2021
- Followed standard infection control protocols to avoid illness or contamination.
- Maintained confidential files related to personnel records or other sensitive information.
- Organized doctor appointments, transportation, and accommodation.
- Transported clients to physician offices or on outings.
- Answered incoming calls and emails promptly while managing the patient's schedule accordingly.
- Managed household inventory and maintenance schedules.
- Provided assistance communicating, typing correspondence or obtaining information.
Certified Nursing Assistant
South Point Rehabilitation/Nursing Home
Chicago, IL
02.2012 - 01.2018
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Turned and repositioned bedridden patients to prevent bedsores.
- Reported environmental risks or equipment malfunctions to supervisor.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Engaged with patient family and friends to provide courteous visit experience.
- Supported non-ambulatory residents in range of motion exercises.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Homecare Aide
Help at Home
Chicago, IL
07.2011 - 02.2017
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Tracked and reported clients' progress based on observations and conversations.
- Engaged patients in recreational activities such as reading books or playing games.
- Administered medications as instructed by physician or nurse practitioner.
- Accompanied clients to doctors' offices or on other trips outside home.
- Planned optimal meals based on established nutritional plans.
- Assisted clients with bathing, dressing and incontinence care.
- Transported individuals to medical appointments and assisted with errands.
- Documented patient status and reported changes in care needs.
- Provided entertainment and companionship through conversation, reading, and board games.
- Helped clients stay happy and healthy by providing mental and emotional support.
Education
Associate in Art -
Kennedy-King College
Chicago, ILActivity Director Certificate of Completion -
Activity Director Network
Chicago, ILNursing Assistant Certification -
Earle C. Clements Job Corp Academy
Morganfield, KYHigh School Diploma -
Dunbar Vocational Career Academy
Chicago, ILBusiness Management
Chicago State University
Chicago, ILSkills
- Activity Organization
- Program Development
- Organizational Skills
- Team Building
- Attention to Detail
- Conflict Resolution
- Budget Management
- Resource Allocation
- Team Leadership
- Microsoft Office Proficiency
- Critical Thinker
- Customer Friendly
- Excellent Communication Skills
- Multi-Task Management
- Strong Work Ethic
- Resourceful
- Dedicated Team Player
Accomplishments
Honors Scholarship
Dean list
Honor Roll
Timeline
CNA/Activities Assistant/ MOD
Alden Wentworth Rehabilitation & Health Care Center
02.2018 - Current
Personal Assistant
Illinois Department of Human/Rehabilitation Service
03.2012 - 10.2021
Certified Nursing Assistant
South Point Rehabilitation/Nursing Home
02.2012 - 01.2018
Homecare Aide
Help at Home
07.2011 - 02.2017
Associate in Art -
Kennedy-King College
Activity Director Certificate of Completion -
Activity Director Network
Nursing Assistant Certification -
Earle C. Clements Job Corp Academy
High School Diploma -
Dunbar Vocational Career Academy
Business Management
Chicago State University
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