Marlena Nevarez
Munising,MI
Summary
I'm a very hard worker who takes pride in her work.. I'm a very reliable person.... I'll always be the one took extra shifts or work for someone... I'm a people person who gets long with everyone... I look forward to showing what I got!!!!!
Overview
21
21
years of professional experience
Work History
Housekeeper
Alger Falls Motel
04.2021 - Current
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Laundry Attendant
Country Inn And Suites Marquette
06.2017 - 01.2018
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Front Desk Clerk
Days Inn Hotel
Munising, MI
04.2003 - 06.2008
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Provided exceptional customer service for a positive guest experience, resulting in repeat business.
- Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
Education
High School - General Literature
Superior Cenral
Eben Mi05.2003
Skills
- Guest Relations
- Restroom Detailing
- Window Cleaning
- Supply Inventory Management
- Cleaning Techniques
- Laundry Management
- Mopping and Sweeping
- Folding Clean Laundry
- Cleaning Bathrooms
- Vacuuming and Sweeping
- Interior and Exterior Cleaning
Timeline
Housekeeper
Alger Falls Motel
04.2021 - Current
Laundry Attendant
Country Inn And Suites Marquette
06.2017 - 01.2018
Front Desk Clerk
Days Inn Hotel
04.2003 - 06.2008
High School - General Literature
Superior Cenral