MARLEN D. GARAY

PE (PRESUMPTIVE ELIGIBILITY) COORDINATOR

• PROVIDE TRAINING FOR ALL STAFF INVOLVED IN PE APPLICATIONS PROCESSES.
• COMPLETE AND FILE REPORTS.
• MONITOR PE APPLICATIONS FOR THREE SITES.
• PROBLEM-SOLVING AND THE DISTRIBUTION OF INFORMATION TO ALL PE STAFF.

LOA/UNCOMPENSATED CARE PROGRAM (LETTER OF AGREEMENT FOR HEALTH SERVICES) COORDINATOR.

• TO SCREEN ALL UNINSURED PATIENTS FINANCIALLY TO DETERMINE IF THE PATIENT IS ELIGIBLE FOR LOA/UNCOMPENSATED CARE PROGRAM AND REIMBURSEMENT UNDER THE LOA AGREEMENT.
• PREPARE INTERNAL AUDITS IN TERMS OF SCREENING FOR APPROPRIATE DOCUMENTATION.
• REVIEW ALL LOA CLAIMS BEFORE SUBMISSION TO THE STATE OF NEW JERSEY FOR REIMBURSEMENT.
• TRAINED STAFF ON CURRENT ELIGIBILITY REQUIREMENTS AND POLICIES.

• LIAISON BETWEEN MANAGERS AND STAFF MEMBERS
• RESPONSIBLE FOR SUPERVISING, TRAINING, AND RETRAINING ALL REGISTRATION AND MEDICAL RECORD STAFFI EHS (ELECTRONIC HEALTH RECORD) PATIENT REGISTRATION PROGRAM
• MAINTAINS AND OVERSEES THE EFFICIENT AND ORDERLY REGISTRATION OF PATIENT FLOW
• ENSURE STAFF COVERAGE FOR THE DAILY SHIFT OF THE REGISTRATION DEPARTMENT
• MAINTAINS OPEN COMMUNICATION WITH ALL DEPARTMENTS TO ENSURE CONTINUITY OF CARE AND PROCESSES ARE MET IN THE AREA OF REGISTRATION
• TRAINING AND OVERSIGHT OF CUSTOMER SERVICE PRACTICES AND IMPLEMENTATION OF PROCEDURES TO ENSURE EFFICIENT OPERATION OF THE REGISTRATION DEPARTMENT
• SUSTAIN FRONT-END COLLECTION PROCEDURES TO ENSURE PAPERWORK AND FEE-FOR-SERVICES ARE ESTABLISHED UPON REGISTRATION
• STRIVES TO CREATE MODALITIES THAT WILL IMPROVE DEPARTMENTAL PRODUCTIVITY AND SERVE TO ACCOMPLISH GREATER EMPLOYEE UNDERSTANDING AND EMPOWERMENT
• COMPLETE AND FILE REPORTS
• MAINTAINING REGISTRATION AND MEDICAL RECORDS DEPARTMENT POLICIES & PROCEDURES AS WELL AS SECURING ALL MEDICAL RECORDS FILES AND PATIENT CONFIDENTIAL INFORMATION
• COMPLY WITH HIPPA FEDERAL REGULATION AS MANDATED
• CHILD AND FAMILY WELL- BEING/HOMELESS HEALTH CARE

• REGISTRATION OF PATIENTS TO BE SEEN BY PHYSICIANS.
• CREATE ENCOUNTERS AND RECORDS FOR NEW AND EXISTING PATIENTS.
• ANSWER PHONE CALLS.
• SCHEDULE PATIENT APPOINTMENTS.
• INSURANCE VERIFICATION.
• FORWARD MESSAGES FROM HOSPITALS TO DOCTORS.
• FORWARD MESSAGES FROM PHARMACIES TO DOCTORS REGARDING PATIENTS’ PRESCRIPTIONS.

• RESPONSIBLE FOR MAINTAINING SHIFT SCHEDULES AND DAILY OPERATIONS.
• COMPLETE AND FILE REPORTS.
• RESPONSIBLE FOR OPENING AND CLOSING THE STORE.
• DEVELOP AND MAINTAIN STAFF MEMBERS’ SCHEDULES.
• ASSIGN STAFF MEMBERS TO COVER CRITICAL WORKING AREAS.
• COLLECT REPORTS AND DEPOSIT ALL SALES RECEIPTS FOR THE DAY.
• RESPONSIBLE FOR PROCESSING 30-40 PACKAGES OF PHOTO FILM.
• RESPONSIBLE FOR HALLMARK CARD DISPLAY FOR FOUR DIFFERENT STORES.
• ACCOUNTABLE FOR THE INVENTORY AND SEASONAL EVENT CELEBRATION SALES CARDS.