Marlene Aguirre
Gypsum,CO
Summary
Compassionate and driven graduate student in Clinical Mental Health Counseling at Adams State University with a diverse background in human services, financial administration, and community-based advocacy. Skilled in working with various populations, particularly Hispanic/Latino communities, to reduce stigma, address generational trauma, and promote culturally competent mental health care. Fluent in English and Spanish, possessing strong interpersonal, organizational, and conflict-resolution abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Bright Future Foundation For Eagle County
08.2024 - Current
- Assisted with special events and programs.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Enhanced victim safety by providing comprehensive support services and resources.
- Maintained strict confidentiality for all callers, ensuring their privacy and trust in the hotline service.
- Demonstrated adaptability by responding to diverse caller needs and adjusting communication approaches based on individual situations.
- Provided emotional support for diverse callers facing various challenges, displaying sensitivity to individual needs and cultural differences.
- Participated in ongoing training sessions to further develop crisis intervention skills and stay current on relevant issues.
Intern
Valley Settlement
12.2023 - 05.2024
- Managed volunteer recruitment and training processes, ensuring a consistent pool of dedicated volunteers for organizational needs.
- Handled sensitive information with discretion while maintaining confidentiality at all times throughout the internship role.
- Organized resource materials for program participants, enhancing their learning experience during workshops or trainings.
- Contributed to a positive work environment by collaborating effectively with team members across various departments.
- Improved outreach efforts by creating engaging social media content and newsletters, leading to an increase in community engagement.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
Bachelor of Arts - Human Service
Colorado Mountain College
Glenwood Springs, CO08.2024
Associates of Science - Medical Assistant
Colorado Mountain College
Glenwood Springs, CO05.2022
Associates of Arts - Spanish
Colorado Mountain College
Glenwood Springs, CO05.2022
Associates of Arts - Psychology
Colorado Mountain College
Glenwood Springs, CO05.2019
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Time management
- Adaptability and dependability
- Computer skills
- Customer service
- Decision-making
- Conflict resolution
- Deadline adherence
- Foreign language proficiency
Certification
- Crisis Specialist Training and Certification, American Association of Sociology
- Certificate Occupational Proficiency Medical Assistant, Colorado Mountain College
- Academic Spanish Language Certificate, Colorado Mountain College
- Certificate of Proficiency Certified Addiction Technician, Colorado Mountain College
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Bright Future Foundation For Eagle County
08.2024 - Current
Intern
Valley Settlement
12.2023 - 05.2024
Associates of Science - Medical Assistant
Colorado Mountain College
Associates of Arts - Spanish
Colorado Mountain College
Bachelor of Arts - Human Service
Colorado Mountain College
Associates of Arts - Psychology
Colorado Mountain College
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