Marlene Bobadilla
Vista,CA
Summary
Proficient Department Manager dedicated to driving the business, solving member issues and being a champion of the employees. Organized and effective at promoting positive teamwork within the warehouse to meet and exceed expectations at all levels. Prepared to bring 10 years of experience to problem solve and bring new ideas to the forefront.
Overview
5
5
years of professional experience
Work History
Assistant Front End Manager
Costco Wholesale
02.2022 - Current
- Provide excellent member service.
- Respond to member and employee concerns using problem solving skills and discretion - ensuring issues are resolved promptly.
- Develop, direct, and train Employees by overseeing their performance.
- Oversee scheduling and staffing, write effective reviews, conduct thorough interviews and orientations..
- Define clear goals and objectives and communicate to other team members in order to maintain a high level of productivity.
- Fill in for and assist the Front End manager with department responsibilities - implementing and upholding safety and security procedures.
- Journeys Ambassador since 2018 and Reading Program Coordinator for 3 years
Foods Merchandising Manager
Costco Wholesale
09.2020 - 02.2022
- Observe employee performance and ensure that best sales practices and standards are followed in alignment with the 6 Rights of Merchandising.
- Plan and participate in merchandise moves- ensure forklift drivers have accurate drop lists.
- Implement plans and practices to reduce D&D merchandise.
- Check for accurate signage, product rotation, and pull dates for perishable items
- Monitor employees for proper lifting and cutting techniques.
- Communicate with Merchandise Manager regarding quantity, status, price, vendor returns, and promotion of merchandise- communicate with buyers of any issues.
- Review sales and penetration reports.
- Conduct job interviews, employee performance reviews, oversee the schedule
Food Court Manager
Costco Wholesale
02.2020 - 09.2020
- Oversee employee procedures to ensure health code compliance such as temperatures, expiration dates, sanitation, and food handling.
- Observe employees performance to ensure proper department production and cash handling procedures are followed.
- Provide exceptional member service, smooth member flow, and quality of finished product.
- Determine product production requirements daily.
- Develop, train, and direct employees. Ensure schedule is written in accordance with the payroll planner.
- Conduct physical inventory periodically- Review P&L statement.
Assistant Front End Manager
Costco Wholesale
03.2019 - 02.2020
- Provide excellent member service.
- Respond to member and employee concerns using problem solving skills and discretion - ensuring issues are resolved promptly.
- Develop, direct, and train Employees by overseeing their performance.
- Oversee scheduling and staffing, write effective reviews, conduct thorough interviews.
- Define clear goals and objectives and communicate to other team members in order to maintain a high level of productivity.
- Fill in for and assist the Front End manager with department responsibilities - implementing and upholding safety and security procedures.
Membership Manager
Costco Wholesale
05.2018 - 03.2019
- Develop and implement marketing plan to meet and exceed membership benchmarks.
- Provide and ensure prompt and courteous members service. Respond to any concerns and use problem solving skills to reach member satisfaction- research and correct membership problems.
- Observe and monitor employees to ensure that proper department procedures are followed.
- Develop, counsel, train, and direct employees.
- Ensure schedule is accurate and write employee reviews.
Night Merchandising Manager
Costco Wholesale
03.2018 - 05.2018
- Observe employee performance and ensure that best sales practices and standards are followed in alignment with the 6 Rights of Merchandising.
- Ensure the sales floor is maintained in the right condition during opening hours.
- Plan and participate in merchandise moves- ensure forklift drivers have accurate drop lists.
- Check for correct signage, product rotation and cleanliness.
- Monitor employees for proper lifting and cutting techniques.
- Coordinates with morning Merchandising Managers to determine nightly goals.
- Provide prompt and courteous member service- maintain current knowledge of product.
- Awarded first place in SD1 Van Tour competition for 2 consecutive years
Education
Bachelor of Arts - Psychology
Cal State San Marcos
San Marcos06.2017
Skills
- Organization and Planning
- Effective Multitasking
- Time Management
- Managing Performance
- Team Building
- Excellent Member Service
- Conflict Management
- Effective Communication
- Motivational Leadership
Timeline
Assistant Front End Manager
Costco Wholesale
02.2022 - Current
Foods Merchandising Manager
Costco Wholesale
09.2020 - 02.2022
Food Court Manager
Costco Wholesale
02.2020 - 09.2020
Assistant Front End Manager
Costco Wholesale
03.2019 - 02.2020
Membership Manager
Costco Wholesale
05.2018 - 03.2019
Night Merchandising Manager
Costco Wholesale
03.2018 - 05.2018
Bachelor of Arts - Psychology
Cal State San Marcos