Isaac Marrin
Orland Park
Summary
Devoted student of psychology with a solid foundation in human behavior, cognitive processes, and research processes. Friendly, engaging team player & leader capable of inspiring staff to perform their best. Strong communication and interpersonal skills, with a passion for promoting health and well-being.
Overview
2027
2027
years of professional experience
Work History
Assistant Front End Manager
Angelo Caputo's Fresh Market
2025 - Current
- Manage daily front-end operations, ensuring efficient customer service and smooth checkout processes. Lead front-end operations to enhance customer service and satisfaction. Maintain strong customer relations and effective customer service standards. Respond to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively. Train new employees on operational procedures and customer interaction best practices. Collaborate with team members to maintain cleanliness and organization of front-end areas.
Front End Supervisor
Whole Foods Market
2021 - 2024
- Responsible for overseeing and managing day-to-day operations of customer service team. Ensure high-quality service and satisfaction for customers. Coach and develop team of cashiers. Answer and direct phone calls, assist with returns. Maintain accurate records and documentation related to customer interactions, team performance and department metrics. Adhere to all company policies, procedures, and internal controls related to cash handling. Conduct safe counts, prepare and make deposits.
Maid/Housekeeper
MaidPro
2020 - 2020
- Clean residences and commercial establishments. Perform various cleaning tasks including mopping, vacuuming, sweeping floors. Wash carpets, replace dirty linen. Dust and disinfect all surfaces. Work independently, and as a team, to complete jobs.
Laborer
Bret-Mar Landscape
2013 - 01.2020
- Seasonal work
- Unload tools and machinery, prepare site materials, follow instructions from manager or foreman, use tools and machinery to complete daily tasks. Complete all assignments in a timely and efficient manner. Prepare new construction sites by digging or moving dirt. Lift heavy objects, plant and water trees and plants. Work as a team member to the labor crew as well as work independently on small jobs.
Education
B.S. - Psychology
Governors State University
University Park, IL06.2027
Associates in Applied Science - undefined
Moraine Valley
Palos Hills, IL06.2018
Skills
- Cash handling and POS system expertise
- Excellent interpersonal and communication skills
- Customer service excellence
- Email and telephone etiquette
- Administrative support
- Microsoft Office proficiency
- Teamwork
- Position Flexibility
- Organization
- Interdepartmental communication
Timeline
Associates in Applied Science - undefined
Moraine Valley
Assistant Front End Manager
Angelo Caputo's Fresh Market
2025 - Current
Front End Supervisor
Whole Foods Market
2021 - 2024
Maid/Housekeeper
MaidPro
2020 - 2020
Laborer
Bret-Mar Landscape
2013 - 01.2020
B.S. - Psychology
Governors State University