Marlene Bouchey
Yakima,WA
Summary
Proven expert in Revenue Cycle Management and HIPAA Compliance, I significantly enhanced revenue and efficiency at Multicare Memorial by resolving billing errors and ensuring strict confidentiality of patient information. Skilled in claims processing and professional ethics,excel in analytical problem-solving and effective communication, training teams for optimal performance.
Overview
17
17
years of professional experience
Work History
Revenue Cycle Specialist
Multicare Memorial
01.2012 - 05.2024
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
Medical Records Clerk
Muliticare Memorial
01.2007 - 01.2012
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Education
Professional Medical Coding And Billing
Career Step College
Online07.2018
High School Diploma -
Carroll High School
Yakima WA06.1976
Skills
- Claims review
- Claims Processing Proficiency
- HIPAA Compliance
- Professionalism and Ethics
- Patient Registration
- Insurance Verification
- Analytical Problem Solving
- Managing records
Timeline
Revenue Cycle Specialist
Multicare Memorial
01.2012 - 05.2024
Medical Records Clerk
Muliticare Memorial
01.2007 - 01.2012
Professional Medical Coding And Billing
Career Step College
High School Diploma -
Carroll High School
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