Marlene Buckley
Saint Louis,MO
Summary
To bring my A game to any team I connect with and to help with the company’s goals for the team. I also intend to bring my highly motivated and optimistic energy for high performance every day.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Guest Associate
Ben & Jerry's Ice Cream
03.2026 - Current
- Provided exceptional customer service, ensuring a positive experience for all guests.
- Assisted in maintaining cleanliness and organization of the store environment.
- Educated customers on product offerings, including flavors and ingredients.
- Handled cash transactions accurately and efficiently during busy periods.
Client Associate
Compassionate Nursing
01.2025 - 08.2025
- Provided compassionate personal care, assisting clients with daily activities and maintaining hygiene standards.
- Monitored client health conditions, reporting changes to healthcare professionals promptly for appropriate interventions.
- Developed and maintained strong relationships with clients, fostering trust and improving overall well-being.
- Assisted in medication management, ensuring timely administration and adherence to prescribed schedules.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Guest Specialist
Bobs Discount Furniture
07.2023 - 03.2025
- Assisted customers with product selection and inquiries, delivering exceptional service to enhance satisfaction.
- Managed inventory levels, ensuring accurate stock availability and timely replenishment of merchandise.
- Trained new staff on customer service protocols and operational procedures to promote consistency in service delivery.
- Resolved customer complaints efficiently, fostering loyalty through effective problem-solving strategies.
SENIOR AMBASSADOR
CLEAR LLC, ST. LOUIS LAMBERT INTERNATIONAL AIRPORT
01.2021 - 08.2023
- Help run a sales/ customer service team of six. Help run daily huddles to support team members, give company updates, and motivate the team to make sales.
SCHOOL BUS DRIVER
MISSOURI CENTRAL SCHOOL BUS
07.2017 - 08.2020
- Transport children to and from school and activities. Took children and college students on weekend field trips and drove long distance to camps. Lead over the fuelers. Cleaned the buses in the off season. Miscellaneous work when needed around the base.
DEMOCRATIC CANDIDATE FOR ALDERPERSON
SAINT LOUIS CITY
03.2017 - 03.2017
- Ran a political campaign in hopes of representing the 21st ward as alderwoman.
CUSTOMER SERVICE
MCI
07.2011 - 02.2012
- Switching customers to MCI service plans. Helped customers determine the plans that were best for their budgets.
CANVASSER
UNITED STATES CENSUS
04.2010 - 04.2011
- Going door to door gathering personal information for Census Bureau.
MACHINE OPERATIONS / PRINTER
CPI
11.2008 - 06.2009
- Process pictures for K Mart and Walmart.
PRODUCTION CREW LEADER
PROCTOR AND GAMBLE
06.2004 - 05.2007
- Packaged and shipped product. Lead and trained a 10 man crew. Coordinated their positions for the production day. Fast paced production work monitored the floor for steady work flow.
CUSTOMER SERVICE SPECIALIST
SEABURY AND SMITH
08.2001 - 06.2002
- Paid the insurance medical and dental claims for the reverends and their wives. Data entry and medical coding and billing. Medical billing retrieval for correct coding payments. Customer concerns. Some claim processing and troubleshooting for problems with the claims.
SUPERVISOR OF OFFICE OPERATIONS (PAYROLL)
UNITED STATES CENSUS
06.2000 - 06.2001
- Assigning duties to a 10 man team for payroll. Hiring for the office payroll clerks. Opening and closing payroll. Payroll adjustments. Filing payroll. Helping to handle any issues with payroll.
RECEPTIONIST
MAYOR’S OFFICE OAKLAND CALIFORNIA
04.1993 - 06.1996
- Greeted the Mayor’s guests, answered the phones, and completed daily paperwork. Citizen outreach regarding concerns.
Education
Cosmetology License -
Institute of Cosmetology
Saint Louis, MO01-1990
Skills
- Customer Service Skills
- Management Skills
- Leadership
- People Skills
- Promptness
Certification
Exterminator License - December 2025
CDL License- July 2017
Timeline
Guest Associate
Ben & Jerry's Ice Cream
03.2026 - Current
Client Associate
Compassionate Nursing
01.2025 - 08.2025
Guest Specialist
Bobs Discount Furniture
07.2023 - 03.2025
SENIOR AMBASSADOR
CLEAR LLC, ST. LOUIS LAMBERT INTERNATIONAL AIRPORT
01.2021 - 08.2023
SCHOOL BUS DRIVER
MISSOURI CENTRAL SCHOOL BUS
07.2017 - 08.2020
DEMOCRATIC CANDIDATE FOR ALDERPERSON
SAINT LOUIS CITY
03.2017 - 03.2017
CUSTOMER SERVICE
MCI
07.2011 - 02.2012
CANVASSER
UNITED STATES CENSUS
04.2010 - 04.2011
MACHINE OPERATIONS / PRINTER
CPI
11.2008 - 06.2009
PRODUCTION CREW LEADER
PROCTOR AND GAMBLE
06.2004 - 05.2007
CUSTOMER SERVICE SPECIALIST
SEABURY AND SMITH
08.2001 - 06.2002
SUPERVISOR OF OFFICE OPERATIONS (PAYROLL)
UNITED STATES CENSUS
06.2000 - 06.2001
RECEPTIONIST
MAYOR’S OFFICE OAKLAND CALIFORNIA
04.1993 - 06.1996
Cosmetology License -
Institute of Cosmetology