Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlene Christberg

4316 N. 8th Street Philadelphia,PA

Summary

Proven compassionate caregiver and skilled First Aid responder, I have significantly enhanced patient well-being and safety at Home Care Associates. Leveraging client support expertise and behavior redirection skills, I've improved quality of life for individuals with special needs, achieving notable client satisfaction and independence levels. Well-rounded Personal Care Aide with 30 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.

Overview

29
29
years of professional experience

Work History

Direct Support Professional

Program Employing People PEP
07.2023 - Current


Maintained clean, safe, and well-organized patient environment.

Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Receptionist/Office Administrator

Home Care Associates
06.2018 - 07.2023

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Confirmed appointments, communicated with clients, and updated client records.

Answered phone promptly and directed incoming calls to correct offices.

Kept reception area clean and neat to give visitors positive first impression.

Handled cash transactions and maintained sales and payments records accurately.

Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Home Health Aide

Home Care Associates
11.2014 - 06.2018

Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Maintained a clean and safe home environment for patients, reducing falls and accidents.

Assisted clients with daily living activities, enhancing their independence and quality of life.

Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Training Instructor

Elwyn Institute
06.1999 - 05.2014

Provide support to individuals with special needs. I provided appropriate training, instructions, and supervision to individuals in the rehabilitation program. Recorded consumer's daily production for payroll purposes. Advocate for adults with special needs. Facilitate production flow and manage quality control on government contracts work. Offer one on one career planning with the clients to improve their career weakness.

Home Health Aide

Home Care Associates
03.1995 - 05.1999

Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Maintained a clean and safe home environment for patients, reducing falls and accidents.

Assisted clients with daily living activities, enhancing their independence and quality of life.

Traveled to clients' homes to complete healthcare services and promote continuity of care.

Education

High School Diploma -

West Philadelphia High School
Philadelphia, PA
06.1986

Skills

    First aid and safety

    Behavior redirection

    Client Support

    Compassionate Caregiving

Timeline

Direct Support Professional

Program Employing People PEP
07.2023 - Current

Receptionist/Office Administrator

Home Care Associates
06.2018 - 07.2023

Home Health Aide

Home Care Associates
11.2014 - 06.2018

Training Instructor

Elwyn Institute
06.1999 - 05.2014

Home Health Aide

Home Care Associates
03.1995 - 05.1999

High School Diploma -

West Philadelphia High School
Marlene Christberg